Lucky Strike Entertainment

Restaurant & Operations Manager

BALTIMORE, MDPosted a month ago

Job summary

  • Job post source

    This job is directly from Lucky Strike Entertainment

  • Job overview

    The Restaurant & Operations Manager at Lucky Strike Entertainment oversees daily center operations, ensuring guest satisfaction and supporting the General Manager, with a focus on team development and operational excellence.

  • Responsibilities and impact

    The manager coordinates team members, resolves guest issues, drives sales through marketing and league partnerships, manages food and beverage programs, recruits and trains staff, and fills in for the General Manager as needed.

  • Compensation and benefits

    The salary range is $60k to $65k with performance-based incentives and a competitive benefits package including healthcare coverage and other perks.

  • Experience and skills

    Candidates should have 2+ years of management experience in food service operations, a Bachelor's degree, supervisory skills, customer service expertise, and knowledge of POS systems.

  • Career development

    This role is a stepping stone to becoming a General Manager, offering opportunities to develop leadership and operational skills within the company.

  • Work environment and culture

    The work environment is active and entertainment-focused, requiring flexibility for varied shifts including nights, weekends, and holidays, with a team-oriented culture.

  • Company information

    Lucky Strike Entertainment is a leading location-based entertainment company with over 360 locations in North America, offering bowling, amusements, and family entertainment, and owning the Professional Bowlers Association.

  • Team overview

    The manager works closely with the General Manager and hourly center staff, leading and motivating the team to maximize productivity and guest satisfaction.

  • Unique job features

    The role combines restaurant management with entertainment center operations, offering a unique blend of responsibilities in a dynamic, guest-focused environment.

Company overview

Lucky Strike Entertainment is a leading hospitality and entertainment company specializing in upscale bowling alleys combined with dining, gaming, and nightlife experiences. Founded in 2003, the company has redefined traditional bowling by integrating modern design, gourmet food, craft cocktails, and live entertainment into its venues. It generates revenue through a mix of bowling services, food and beverage sales, private events, and corporate partnerships. Known for its vibrant atmosphere, Lucky Strike has expanded across major U.S. cities, positioning itself as a go-to destination for social gatherings and events. Candidates should note its focus on innovation, customer experience, and a strong brand identity in the entertainment industry.

How to land this job

  • Position your resume to highlight your management experience in restaurant, bar, or food service operations, emphasizing your ability to supervise and develop hourly staff in a fast-paced entertainment environment.

  • Focus on showcasing your skills in guest service excellence, team leadership, operational execution, and your familiarity with POS systems to align with Lucky Strike Entertainment’s core needs.

  • Apply through multiple channels including Lucky Strike Entertainment’s corporate careers page, LinkedIn job postings, and other reputable job boards to maximize your application visibility.

  • Connect with current employees or managers in the operations or entertainment divisions at Lucky Strike Entertainment on LinkedIn; start conversations by complimenting recent company events or asking about their team culture and growth opportunities.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'guest satisfaction,' 'team development,' 'operational execution,' 'POS systems,' and 'food & beverage management' to ensure it passes automated screenings.

  • Jennie Johnson's Power Apply feature can automate tailored resume adjustments, identify optimal application platforms, and suggest LinkedIn contacts to network with, freeing you to focus on preparing for interviews and other job search activities.

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