Front Porch Communities & Services

Emerging Technology Operations Manager

GLENDALE, CAPosted 25 days ago

Job summary

  • Job post source

    This job is directly from Front Porch Communities & Services

  • Job overview

    The Emerging Technology Operations Manager leads a team of project managers to deliver emerging technology solutions that align with the organization's mission and ensure high customer satisfaction.

  • Responsibilities and impact

    The role involves managing daily operations of the Emerging Technology team, overseeing projects, maintaining cybersecurity and compliance, providing Tier 3 support, ensuring disaster recovery plans, collaborating cross-functionally, and frequent travel within California for implementation and training.

  • Experience and skills

    Requires a Bachelor's degree or equivalent experience in Business, Computer Science, Engineering, or Information Systems; preferred Master's degree. Skills needed include project management, technical acumen in web development, scripting, database management, SQL reporting, strong communication, decision-making, and organizational abilities.

  • Job location and travel

    The position requires frequent travel (30%-40%) within California to various Front Porch locations for in-person support and training.

  • Unique job features

    The role includes managing a high-performing team, overseeing emerging technology initiatives with a focus on cybersecurity, compliance, and customer satisfaction, and involves significant travel for hands-on project implementation and training.

Company overview

Front Porch Communities & Services is a non-profit organization specializing in senior living and services, offering a range of housing options including independent living, assisted living, and skilled nursing care. They generate revenue through resident fees, donations, and government funding. Founded in 1999 through the merger of several established senior living providers, Front Porch has a history of innovation in senior care, focusing on enhancing the quality of life for older adults through community engagement and personalized services.

How to land this job

  • Position your resume to emphasize your leadership in managing emerging technology projects and teams, showcasing your ability to align technology roadmaps with organizational goals at Front Porch Communities & Services.

  • Highlight your expertise in project management, cybersecurity compliance, and cross-functional collaboration, as these are critical components of the Emerging Technology Operations Manager role.

  • Apply through multiple platforms including the Front Porch corporate careers page and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring managers.

  • Connect with current Front Porch IT or Emerging Technology team members on LinkedIn; initiate conversations by referencing recent technology initiatives at Front Porch or asking about the team culture and project challenges.

  • Optimize your resume for ATS by including keywords like 'technology roadmap,' 'project management,' 'cybersecurity,' 'Tier 3 support,' 'disaster recovery,' and 'cross-functional collaboration' to ensure it passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.

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