Job summary
Job post source
This job is directly from Improveit Home Remodeling
Job overview
The Project Coordinator role at Improveit Home Remodeling involves managing projects from sale to completion remotely, ensuring customer satisfaction and timely installation of home remodeling products.
Responsibilities and impact
The Project Coordinator supervises project logistics, schedules appointments, manages communications with customers and vendors, coordinates materials ordering, updates CRM systems, resolves contract and customer service issues, monitors project quality, processes payments, and drives 5-star customer reviews.
Experience and skills
Requires 2+ years of customer service or project management experience in home improvement or related industries, strong operational knowledge of product lines like windows or baths, subcontractor management experience preferred, strong communication skills, ability to work independently, problem-solving skills, attention to detail, typing proficiency, and familiarity with Microsoft Office and CRMs such as Salesforce.
Company information
Improveit Home Remodeling specializes in home improvement and remodeling services, focusing on quality installations and customer satisfaction.
Job location and travel
This is a remote position allowing work from any location.
Unique job features
The role uniquely combines project coordination with customer service and quality control to ensure a 5-star experience and timely, error-free installations.
Company overview
Improveit Home Remodeling specializes in providing high-quality home improvement services, including window and door replacements, bathroom remodeling, and exterior coatings. They generate revenue through direct sales of their remodeling services and products, often leveraging financing options to make projects more accessible to homeowners. Founded in 1989, the company has built a reputation for excellent customer service and craftsmanship, earning numerous industry awards and maintaining a strong presence in the Midwest region. Their commitment to innovation and customer satisfaction is a cornerstone of their business model.
How to land this job
Tailor your resume to emphasize your experience coordinating projects from sale to completion, highlighting your ability to manage scheduling, materials, and subcontractors effectively to ensure timely and quality installations.
Focus on showcasing your customer service skills, communication abilities, and problem-solving experience, especially in home improvement or contracting environments, as these are key to driving customer satisfaction at Improveit Home Remodeling.
Apply through multiple channels including Improveit Home Remodeling's corporate careers page, LinkedIn, and other job boards where the position is posted to maximize your chances of being noticed.
Connect with current Project Coordinators or team members in the operations or project management division at Improveit Home Remodeling on LinkedIn. Use ice breakers like commenting on their recent projects, asking about their experience working remotely, or inquiring about the company culture to start a conversation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'project coordination,' 'customer satisfaction,' 'materials management,' 'subcontractor management,' and 'CRM systems' like Salesforce to ensure your resume passes automated screenings.
Consider using Jennie Johnson's Power Apply feature to automate the tailoring of your resume, identify the best application portals, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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