HCM: Healthcare Chaos Management

Eligibility Specialist (Remote) – Patient Assistance Programs

REMOTEPosted a month ago

Job summary

  • Job post source

    This job is directly from HCM: Healthcare Chaos Management

  • Job overview

    The Eligibility Specialist will assist patients in navigating financial assistance and government programs, ensuring they receive necessary coverage and support for their healthcare needs.

  • Responsibilities and impact

    Daily responsibilities include meeting with patients to gather information for eligibility determination, assisting with application processes, collaborating with social workers and case managers, staying informed on program changes, and providing customer service and follow-up support.

  • Compensation and benefits

    The position offers a competitive salary based on experience, along with comprehensive benefits including health, dental, and vision insurance, a 401(k) with company matching, paid time off, and opportunities for professional growth.

  • Experience and skills

    Candidates should have a high school diploma (Bachelor’s preferred), 2+ years in healthcare or social services, familiarity with Medicaid and Medicare, and strong communication and organizational skills.

  • Career development

    The role provides opportunities for professional growth and development within the organization.

  • Work environment and culture

    The company values compassion and a patient-focused approach, emphasizing dignity and respect in all interactions.

  • Company information

    Healthcare Claims Management (HCM) is a mission-driven organization focused on improving financial outcomes for healthcare providers and enhancing patient experiences, particularly for underserved communities.

  • Team overview

    The team consists of professionals dedicated to patient advocacy and financial assistance, collaborating closely to support patients' needs.

  • Job location and travel

    The position is on-site in Greenfield, IN, requiring regular attendance for patient interactions and teamwork.

  • Application process

    Interested candidates are invited to apply directly for the position, with no specific application instructions provided in the description.

  • Unique job features

    The job offers a unique opportunity to make a tangible difference in patients' lives by helping them secure financial assistance.

Company overview

HCM: Healthcare Chaos Management, based in Indianapolis, Indiana, is a privately held company founded in 2000. Specializing in healthcare claims management, HCM provides services aimed at streamlining and optimizing the claims process for healthcare providers. The company is led by CEO Ashley Borneman and COO Jennifer Taylor, and employs between 100-200 people. HCM generates revenue by offering IT services and consulting to hospitals and healthcare organizations, helping them manage the complexities of healthcare claims and improve operational efficiency.

How to land this job

  • Tailor your resume to emphasize your experience in patient advocacy, healthcare, and social services, showcasing your ability to navigate complex eligibility criteria and assist patients with financial assistance applications.

  • Highlight your excellent communication skills, organizational abilities, and compassion, as these are essential for the Eligibility Specialist role at HCM: Healthcare Chaos Management.

  • Apply through multiple platforms, including HCM's corporate site and LinkedIn, to enhance your visibility and increase your chances of landing the position.

  • Connect with professionals in the patient assistance programs division at HCM on LinkedIn to inquire about the role; consider ice breakers like asking about their experiences in the field or expressing admiration for HCM's mission.

  • Optimize your resume for ATS systems by incorporating keywords from the job description such as 'Medicaid,' 'Medicare,' 'patient advocacy,' and 'eligibility criteria' to ensure it passes initial screenings.

  • Consider using Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus your time on networking and preparing for interviews instead.

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