Job summary
Job post source
This job is from a recruiting firm hiring for a separate company as it references 'our client' and describes the company in third person without directly representing it.
Job overview
The Head of Operations - Web3 role involves leading operational excellence to scale the company by managing product delivery, partner onboarding, compliance, finance, and internal systems to ensure sustainable growth.
Responsibilities and impact
The role requires defining and implementing operational strategy, supporting product and technical delivery, managing partner onboarding and compliance, overseeing finance and budgeting, optimizing systems and processes, and leading team culture and growth.
Experience and skills
Candidates need 7+ years in operational leadership within tech, fintech, or Web3 environments, with strong skills in sprint-driven delivery, compliance, finance, multi-jurisdictional regulations, stakeholder management, and a passion for decentralized tech; blockchain or startup scaling experience is preferred.
Career development
The position starts as an individual contributor with potential to grow into a people manager role as the team expands, offering leadership and strategic growth opportunities.
Work environment and culture
The company values transparency, collaboration, high integrity, autonomy, and a mission-driven culture focused on decentralized technology and social impact.
Company information
The client operates at the intersection of crypto and AI, backed by top crypto venture funds and angel investors, aiming to commoditize intelligence with a team experienced in Web3, finance, and tech sectors.
Unique job features
The role uniquely combines operational leadership in Web3 with cross-functional execution across product, compliance, and finance in a cutting-edge AI and crypto environment.
Company overview
Serotonin is a marketing firm and product studio specializing in transformative technologies, particularly in the Web3 space. Founded by Amanda Cassatt and Matthew Iles in 2020, the company helps leading brands navigate and build the future of the internet. Serotonin's services include digital marketing, content creation, and strategic consulting, positioning itself as a key player in bringing breakthrough technologies to market.
How to land this job
Position your resume to highlight 7+ years of operational leadership in tech, fintech, or Web3 environments, emphasizing your experience with scaling operations and driving process excellence.
Focus on showcasing your expertise in sprint planning, compliance frameworks (KYC, AML, data privacy), finance management, and cross-functional collaboration with product and engineering teams.
Apply through multiple platforms including Serotonin's corporate career page and LinkedIn to maximize your application visibility and reach.
Connect with current employees in Serotonin's operations or product teams on LinkedIn; open conversations by referencing their recent product launches or expressing enthusiasm for Web3's impact on decentralized tech.
Optimize your resume for ATS by incorporating keywords such as 'operational strategy,' 'partner onboarding,' 'regulatory compliance,' 'finance and budgeting,' and 'process optimization' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, freeing you to focus on preparing for interviews and networking.
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