Job summary
Job post source
This job is directly from Tandem Hospitality Group
Job overview
The Restaurant Server role at Tandem Hospitality Group involves interacting with guests to ensure a positive dining experience by providing attentive service and addressing any issues promptly.
Responsibilities and impact
The server is responsible for greeting customers, preparing tables, taking accurate orders, suggesting menu items, handling payments, assisting with cleaning and special events, and maintaining positive relationships with coworkers and guests.
Experience and skills
Candidates should have at least one year of food and beverage experience, guest relations training, knowledge of food safety, strong communication skills, punctuality, and experience with POS and reservation software; food safety certification is required.
Company overview
Tandem Hospitality Group is a company specializing in hospitality management, focusing on delivering property-first, results-oriented services. They manage various hospitality roles, including banquet line cooks, housemen, and guest area attendants, primarily in Morgantown, WV. Notably, they manage Hotel Morgan, a prominent hotel in Morgantown. The company is led by experienced professionals, including Lauren Burns, the VP of HR. They generate revenue through hospitality management services and staffing solutions for hotels and related venues.
How to land this job
Tailor your resume to highlight your experience in guest relations and food and beverage service, emphasizing your ability to provide a memorable dining experience and resolve issues quickly, as these are key responsibilities at Tandem Hospitality Group.
Focus on demonstrating your knowledge of menu items, proper food handling, and proficiency with POS systems like Micros or Aloha, as well as reservation software such as Open Table, which are specifically mentioned in the job description.
Apply through multiple platforms including the Tandem Hospitality Group corporate careers page, LinkedIn, and other job boards where the position is listed to maximize your application visibility.
Connect with employees in the food and beverage or hospitality divisions at Tandem Hospitality Group on LinkedIn; use ice breakers like commenting on recent events or initiatives by the company, or asking for advice on succeeding in the server role at Tandem.
Optimize your resume for ATS by incorporating keywords from the job description such as 'guest relations,' 'POS systems,' 'food safety certification,' 'menu knowledge,' and 'customer service,' ensuring your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple sites, tailor your resume with the right keywords, and identify LinkedIn connections to network with, allowing you to focus more effectively on preparing for interviews and improving your skills.
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