Job summary
Job post source
This job is directly from Operation HOPE
Job overview
The Financial Wellbeing Coach, Homeownership at Operation HOPE provides personalized financial guidance to individuals pursuing homeownership, focusing on HUD program compliance and empowering clients to achieve financial goals.
Responsibilities and impact
The role involves conducting one-on-one counseling, delivering financial education, managing client relationships through CRM software, maintaining accurate records per HUD guidelines, and building community partnerships to support clients.
Experience and skills
Requires a bachelor's degree or equivalent experience, HUD certification or willingness to obtain it, proficiency in MS Office, strong communication and interpersonal skills, and experience in financial coaching or homeownership counseling; preferred skills include CRM use, loan packaging, and community outreach.
Work environment and culture
Operation HOPE values financial dignity, empowerment, and inclusivity, promoting a respectful and culturally competent environment with a commitment to ongoing HUD training and community collaboration.
Company information
Operation HOPE is a non-profit focused on economic empowerment and sustainable homeownership, providing education and resources to individuals and families.
Job location and travel
Requires personal transportation for travel within the designated market area; offers both virtual and in-person client interactions.
Unique job features
The position uniquely integrates HUD compliance with personalized financial coaching and community partnership building to support homeownership goals.
Company overview
Operation HOPE is a nonprofit organization dedicated to financial literacy and economic empowerment. They provide financial education, coaching, and resources to underserved communities to help individuals achieve financial independence. Founded in 1992 by John Hope Bryant, the organization has a history of partnering with financial institutions, government agencies, and corporations to deliver its programs. Operation HOPE makes money through donations, grants, and corporate partnerships, which fund their initiatives aimed at reducing poverty and promoting economic inclusion.
How to land this job
Tailor your resume to highlight experience in financial coaching, homeownership counseling, and familiarity with HUD guidelines and programs such as FHA loans and down payment assistance.
Emphasize skills in client relationship management, including proficiency with CRM software like Dynamics, and your ability to conduct both individual and group financial education sessions.
Apply through multiple channels including Operation HOPE's corporate careers page and LinkedIn to maximize application visibility and ensure your resume reaches the right recruiters.
Connect with current employees or team members in the HOPE Program Operations division on LinkedIn; use ice breakers such as commenting on recent community outreach initiatives or asking about the impact of their financial education programs.
Optimize your resume for ATS by incorporating keywords from the job description like 'HUD Certified Counselor,' 'financial coaching,' 'homeownership counseling,' 'client relationship management,' and 'CRM Dynamics' to pass initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and discover LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking.
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