Job summary
Job post source
This job is directly from CMG Financial
Job overview
The Mortgage Business Application Support Specialist at CMG Financial supports mortgage technology platforms, focusing on Loan Origination Systems, to ensure high-quality service and compliance within the mortgage industry.
Responsibilities and impact
The role involves providing exceptional customer service, managing help desk calls and support tickets, escalating and resolving issues, and training end users while collaborating with IT and business teams.
Compensation and benefits
The position offers a salary range of $60,000 to $90,000 based on experience, is remote within the U.S., and includes potential overtime pay and holiday coverage benefits.
Experience and skills
Candidates need 5+ years of mortgage software support experience, deep mortgage compliance knowledge, strong technical and communication skills, and flexibility to work varied schedules including evenings and weekends.
Work environment and culture
CMG Financial promotes a friendly, stable, and growing work environment with flexibility in scheduling and a commitment to equal opportunity employment.
Company information
CMG Financial is a mortgage company focused on compliance and technology support, operating with an emphasis on quality service and internal collaboration.
Team overview
The specialist will join a growing IT team that collaborates closely with business users and IT members to support mortgage platforms.
Job location and travel
This is a remote position within the United States with some travel to company offices as needed.
Application process
Applicants should avoid submitting resumes through recruiters without an agreement; CMG Financial prefers direct applications and will not pay placement fees without approved recruitment partners.
Unique job features
The role offers flexible scheduling options, holiday coverage with compensatory time or overtime pay, and the opportunity to work in a fast-paced, mortgage technology-focused environment.
Company overview
CMG Financial, also known as CMG Mortgage, Inc., is a privately held mortgage banking firm that provides a variety of home loan products, including conventional, FHA, VA, and USDA loans. Founded in 1993 by Christopher M. George, the company has grown to become a significant player in the mortgage industry, offering retail, wholesale, and correspondent lending services. CMG Financial generates revenue through loan origination fees, interest income, and servicing fees. The company is known for its innovative mortgage solutions, such as the All In One Loan, which combines a home loan with a checking account to help borrowers pay off their mortgages faster.
How to land this job
Position your resume to showcase your 5+ years of mortgage software support experience, especially with Loan Origination Systems (LOS), Pricing Engines, and Document Vendors, emphasizing your deep knowledge of mortgage compliance regulations like GFE, TIL, TRID, and ATR/QM.
Highlight your technical, analytical, and problem-solving skills along with your ability to translate business needs into system requirements, and your experience collaborating within IT teams and across departments.
Apply through multiple channels including CMG Financial's corporate careers page, LinkedIn job postings, and other reputable job boards to maximize your application visibility.
Connect with current CMG Financial IT team members or those in mortgage technology roles on LinkedIn; start conversations by referencing recent company news, asking about team culture, or inquiring about key challenges in mortgage application support.
Optimize your resume for ATS by integrating keywords from the job description such as 'mortgage software support,' 'Loan Origination Systems,' 'mortgage compliance,' 'help desk support,' and 'business requirements gathering' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job portals, and find LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and further skill development.
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