Job summary
Job post source
This job is directly from Optum
Job overview
The Clinical Administrative Coordinator at Optum supports patient care by coordinating administrative tasks within the Case Management and UM teams, facilitating communication and paperwork processing to improve healthcare delivery.
Responsibilities and impact
The role involves verifying member eligibility, assisting patients with paperwork, coordinating care planning activities, making outbound calls to patients, supporting Social Workers, and maintaining clear documentation and communication.
Compensation and benefits
The position offers an hourly wage range of $16.88 to $33.22 based on experience and local market factors, along with a comprehensive benefits package including incentive programs, equity stock purchase, and 401k contributions, subject to eligibility.
Experience and skills
Candidates need a high school diploma or equivalent, 2+ years of customer service experience, proficiency with Windows programs like MS Word, Excel, and Outlook, and flexibility to work full-time shifts; healthcare industry experience, EMR knowledge, and medical terminology familiarity are preferred.
Career development
The job provides clear direction for success and development opportunities for advancement into other roles within the company.
Work environment and culture
Optum promotes a collaborative, diverse, and inclusive environment focused on improving healthcare outcomes and supporting employee well-being both at work and home.
Company information
Optum is a clinician-led care organization under UnitedHealth Group, dedicated to transforming healthcare with a focus on equitable care and addressing health disparities.
Team overview
The Clinical Administrative Coordinator works as part of an interdisciplinary team including Social Workers and Case Management staff to facilitate patient care and administrative coordination.
Job location and travel
This is a remote position for candidates residing within 30 miles of the Las Vegas, NV office, with flexible 8-hour shifts during business hours and occasional overtime as needed.
Unique job features
The role includes telecommuting with requirements for a dedicated workspace and secure handling of sensitive documents, supported by on-the-job training and a high-volume customer service environment.
Company overview
Optum is a leading health services and innovation company that operates as part of UnitedHealth Group. It provides a wide range of healthcare solutions, including data and analytics, pharmacy care services, and healthcare delivery and operations. Optum generates revenue through its diverse portfolio of services aimed at improving healthcare efficiency and outcomes. Key historical milestones include its formation in 2011 and subsequent growth through strategic acquisitions and partnerships, positioning it as a significant player in the healthcare industry.
How to land this job
Position your resume to highlight your experience in customer service, especially with phone and computer-based interactions, emphasizing your ability to manage high-volume call environments efficiently and thoroughly.
Emphasize your skills in coordinating medical information, familiarity with EMR systems, and ability to assist interdisciplinary teams, particularly focusing on clerical support, data entry, and appointment scheduling as described in the job duties.
Apply through multiple platforms including Optum's official corporate careers page and LinkedIn to maximize your visibility for the Clinical Administrative Coordinator role.
Connect with current Optum employees in the Care Delivery or Clinical Administrative teams on LinkedIn; start conversations by referencing your shared interest in improving healthcare delivery or by asking about their experience working remotely within Optum's flexible schedules.
Optimize your resume for ATS by including keywords from the job description such as 'clinical administrative coordination,' 'patient care facilitation,' 'EMR,' 'medical terminology,' 'customer service,' and 'data entry' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate the application process across multiple channels, tailor your resume for ATS compatibility, and identify key LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and professional growth.
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