Job summary
Job post source
This job is directly from HomePro
Job overview
The Security Install Technician at HomePro is responsible for installing and programming residential security systems, ensuring customer satisfaction through technical expertise and service.
Responsibilities and impact
The technician will install and program security systems, test devices, train customers, manage inventory, troubleshoot issues for builder clients, and handle cabling and related systems like central vacuum and intercoms.
Experience and skills
Candidates should have 1-2 years of experience preferably in residential homebuilding and security systems like Honeywell, DSC, Alarm.com, and GE, with strong communication, organizational skills, and a clean driving record; bilingual skills and QOLSYS experience are a plus.
Work environment and culture
HomePro values customer service, teamwork, and technical proficiency, expecting employees to work independently and collaboratively in a dynamic environment.
Unique job features
The role involves working with a variety of security and cabling systems and requires physical activity such as climbing and lifting, distinguishing it from typical technician roles.
Company overview
HomePro is a leading home improvement retailer based in Thailand, specializing in providing a wide range of products and services for home renovation and decoration. Established in 1995, the company operates numerous stores across Thailand and has expanded its presence to Malaysia. HomePro generates revenue through the sale of home appliances, furniture, and building materials, as well as offering installation and maintenance services. The company is known for its commitment to customer satisfaction and innovation, continually enhancing its product offerings and shopping experience to meet evolving consumer needs.
How to land this job
Tailor your resume to emphasize hands-on experience with security system installations, programming, and troubleshooting, especially with brands like Honeywell, DSC, QOLSYS, and Alarm.com, as these are key to the Security Install Technician role at HomePro.
Highlight your customer service skills and ability to train clients on system usage, showcasing your communication and interpersonal strengths, which are crucial for this customer-focused position.
Apply through multiple channels including HomePro's corporate careers page, LinkedIn job postings, and other reputable job boards to maximize your chances of being noticed for this role.
Connect with current HomePro employees in the security installation or technical services divisions on LinkedIn; start conversations with ice breakers like commenting on recent company projects or asking about their experiences with HomePro's security technology and customer service approach.
Optimize your resume for ATS by incorporating keywords from the job description such as 'security system installation,' 'programming,' 'troubleshooting,' 'CAT5 and RG6 cabling,' and specific brand names like 'QOLSYS' and 'Alarm.com' to ensure your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with the right keywords, and identify relevant LinkedIn connections to network with, allowing you to focus more effectively on preparing for interviews and other job search activities.
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