Job summary
Job post source
This job is directly from CSAT Solutions LP
Job overview
The Computer Repair Technician role at CSAT Solutions LP involves diagnosing, repairing, and maintaining computer hardware to ensure operational efficiency and customer satisfaction.
Responsibilities and impact
The technician will review customer complaints, disassemble and repair units, conduct diagnostics, communicate repair needs, install and configure equipment, perform data entry, and adhere to quality standards like ISO 9001.
Experience and skills
Candidates need a high school diploma or equivalent, basic computer familiarity, intermediate English, and knowledge of computer hardware; assembly/disassembly experience and familiarity with continuous improvement methods are preferred.
Work environment and culture
The work environment is a warehouse setting that may not be climate-controlled, requiring physical activity like lifting and bending, emphasizing teamwork and adherence to documented procedures.
Company information
CSAT Solutions LP values outstanding people and offers challenging career opportunities with a focus on quality and continuous improvement.
Job location and travel
The job is located in a warehouse environment with physical demands such as lifting up to 20 lbs and frequent sitting, bending, and twisting.
Unique job features
The role requires meeting ISO 9001 quality system standards and involves hands-on repair work using hand and power tools in a fast-paced team environment.
Company overview
CSAT Solutions LP is a Houston-based company specializing in providing repair, refurbishment, and logistics services for electronic devices, particularly in the IT and consumer electronics sectors. The company primarily generates revenue by partnering with major technology manufacturers and service providers to handle warranty repairs, parts replacement, and supply chain management. Founded in 2000, CSAT Solutions has grown to become a key player in the electronics repair industry, supporting clients like Dell and other global brands. Their operations involve large-scale technical repair centers and a focus on efficiency and quality assurance. Candidates should know that CSAT Solutions values technical expertise, process improvement, and customer satisfaction in a fast-paced, high-volume environment.
How to land this job
Position your resume to highlight your hands-on experience with computer assembly and disassembly, emphasizing your familiarity with laptop and computer component repairs as outlined by CSAT Solutions LP.
Focus on showcasing your ability to use hand and power tools effectively, along with your skills in diagnosing and repairing hardware issues, as these are central to the Computer Repair Technician role.
Apply through multiple channels including the CSAT Solutions corporate website, LinkedIn, and other online job boards to maximize your visibility and chances of landing the job.
Connect with current employees in the technical or repair divisions at CSAT Solutions LP on LinkedIn; start conversations with ice breakers like asking about their experience with continuous improvement methods or how they manage fast-paced team environments.
Optimize your resume for ATS by incorporating key terms from the job description such as 'computer hardware', 'assembly/disassembly', 'hand power tools', 'ISO 9001', and 'diagnosis of problems' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate the customization of your resume, apply through the best channels, and identify relevant LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and skill development.
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