Job summary
Job post source
This job is directly from Necco
Job overview
The Information Technology Support Specialist at Necco manages and supports IT infrastructure across multiple regional locations, ensuring system reliability and performance while leading technical support and network management.
Responsibilities and impact
The role involves overseeing IT infrastructure, providing advanced technical support, managing network operations, training staff, maintaining documentation, enforcing security policies, and ensuring compliance with regulations.
Experience and skills
Candidates need a bachelor's degree or relevant experience, 3+ years in IT support with regional focus, certifications like CompTIA Network+, MCSE, or CCNA, proficiency in network and server management, cybersecurity, ITIL knowledge, and strong communication and problem-solving skills.
Work environment and culture
Necco promotes a culture of strategic leadership, collaboration, continuous feedback, and adherence to corporate principles emphasizing humility, hunger, and intelligence.
Company overview
Necco, short for the New England Confectionery Company, is one of America's oldest candy manufacturers, established in 1847. The company is renowned for its iconic products such as Necco Wafers, Sweethearts, and Clark Bars. Necco generates revenue through the production and sale of these nostalgic candies, which have a dedicated consumer base. An important historical note is that Necco Wafers were carried by soldiers during the Civil War, highlighting the brand's long-standing presence in American culture.
How to land this job
Position your resume to highlight your experience managing IT infrastructure across multiple locations, emphasizing skills in server, network, and hardware maintenance relevant to Necco's regional scope.
Showcase your expertise in troubleshooting complex IT issues, network management including configuring routers, switches, and firewalls, and your ability to implement disaster recovery and security protocols as detailed in the job description.
Apply through Necco's corporate careers page and also submit your application on LinkedIn where the company actively posts roles, increasing your chances of visibility.
Connect with IT personnel or managers within Necco’s IT or regional operations divisions on LinkedIn; use ice breakers like commenting on recent Necco IT initiatives or asking about their approach to multi-site IT challenges to start conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT infrastructure management,' 'network security,' 'disaster recovery,' 'ITIL practices,' and certifications like 'CompTIA Network+,' 'MCSE,' or 'CCNA' to pass automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application platforms, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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