Job summary
Job post source
This job is directly from Avita Care Solutions
Job overview
The Patient Compliance Advocate at Avita Care Solutions assists patients by acting as a liaison between them and healthcare providers, insurance companies, and other entities to support patient healthcare needs.
Responsibilities and impact
The role involves making patient compliance calls, connecting patients with case managers, scheduling appointments, assisting with medication refills and authorizations, handling payment transactions, coordinating prescription deliveries, and providing customer service through inbound and outbound calls.
Compensation and benefits
The pay range is $16 to $18 per hour based on credentials and location, with comprehensive healthcare benefits, paid holidays, PTO, paid parental leave, life and AD&D insurance, 401(K) with company match, and other voluntary benefits.
Experience and skills
Candidates must have a high school diploma or GED, be actively registered as a Pharmacy Technician in South Carolina, have strong English communication skills, and a positive attitude; bilingual Spanish is preferred.
Career development
The company offers professional learning and development opportunities and an award recognition program to support career growth.
Work environment and culture
Avita Care Solutions promotes a diverse, inclusive, and authentic workplace with a commitment to health equity and LGBTQ+ equality, emphasizing compassionate care and work-life balance with no evenings or weekends.
Company information
Avita Care Solutions provides integrated pharmacy services, clinical care, and digital health focused on LGBTQ+, HIV, PrEP, and sexual wellness care, recognized for LGBTQ+ workplace equality and committed to diversity and inclusion.
Job location and travel
The position is full-time based in Lexington, SC, with a Monday to Friday schedule between 8am and 5:30pm, offering a great work-life balance with no evening or weekend shifts.
Unique job features
The role uniquely supports health equity and culturally competent care in specialized areas such as LGBTQ+, HIV, and sexual wellness, with a strong emphasis on compassionate patient advocacy and community impact.
Company overview
Avita Care Solutions is a healthcare company specializing in providing comprehensive pharmacy and care management services tailored to individuals with complex health conditions. They generate revenue through partnerships with healthcare providers, offering specialty pharmacy services, medication management, and patient support programs to improve health outcomes. Founded with a mission to enhance access to personalized care, Avita has a strong focus on serving underserved communities, including those in LGBTQ+ and HIV care. Their innovative approach integrates technology and compassionate care to address unique patient needs effectively.
How to land this job
Position your resume to highlight your experience in patient communication, coordination with healthcare providers, and insurance liaison roles to align with Avita Care Solutions' Patient Compliance Advocate responsibilities.
Emphasize skills such as scheduling, medication refill coordination, handling payment transactions, and bilingual abilities, especially Spanish, which are preferred for this role.
Apply through multiple platforms including Avita Care Solutions' corporate careers page and LinkedIn to maximize your application visibility and reach.
Connect with current employees in the patient services or pharmacy divisions at Avita Care Solutions on LinkedIn; use ice breakers like commenting on their involvement in healthcare equity initiatives or asking about their experience with patient compliance programs.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient compliance,' 'medication refills,' 'insurance authorization,' 'pharmacy technician,' and 'customer service' to ensure it passes automated screening.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts, allowing you to focus your energy on interview preparation and networking.
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