Job summary
Job post source
This job is from a recruiting firm hiring for a separate company (Blue Water Thinking is likely a recruiting firm hiring for the Eastern Colorado Health Care System).
Job overview
The Medical Support Assistant provides administrative and clerical support to the health care team, ensuring efficient patient flow and coordination within the Eastern Colorado Health Care System.
Responsibilities and impact
The role involves scheduling appointments, coordinating patient care with community providers, managing medical records, handling patient communications, and supporting customer service initiatives in compliance with VA policies.
Experience and skills
Requires a High School Diploma or GED, 6 months of customer service experience, basic computer skills, typing at least 50 words per minute, knowledge of medical terminology and VA software preferred, strong communication skills, and ability to work independently.
Job location and travel
Position is based within the Eastern Colorado Health Care System, likely in a clinical or administrative office setting.
Unique job features
The job requires compliance with VA-specific policies and training, including privacy, HIPAA, and infection control standards, and involves use of VA electronic medical record systems.
Company overview
Blue Water Thinking is a VA CVE-certified Service Disabled Veteran Owned Small Business (SDVOSB) specializing in business consulting and services. Headquartered in Washington, DC, with a significant presence in Edgewater, MD, the company provides medical claims management, IT program management, and healthcare services. Leveraging the military experience and consulting expertise of its executive team, Blue Water Thinking focuses on delivering innovative solutions to federal clients, particularly the Department of Veterans Affairs. The company operates on principles of value generation, continuous innovation, customer-centricity, and vested collaboration.
How to land this job
Tailor your resume to highlight your experience in administrative support, appointment scheduling, and patient coordination, emphasizing familiarity with healthcare environments and customer service.
Focus on showcasing your proficiency with medical documentation, electronic medical records systems like CPRS and VistA, and your understanding of HIPAA compliance and patient confidentiality.
Apply through multiple channels including Blue Water Thinking's corporate career site and LinkedIn to maximize your application visibility for the Medical Support Assistant role.
Connect with employees currently working in the Eastern Colorado Health Care System or related healthcare administrative teams at Blue Water Thinking on LinkedIn; start conversations by mentioning your interest in the MSA role or asking about their experience with VA scheduling systems.
Optimize your resume for ATS by including keywords from the job description such as 'appointment scheduling,' 'patient coordination,' 'CPRS,' 'VistA,' 'HIPAA compliance,' and 'customer service' to ensure it passes initial screening filters.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.