Job summary
Job post source
This job is directly from Extra Space Storage
Job overview
The Assistant Store Manager supports daily operations at self-storage locations, ensuring cleanliness and operational excellence while building customer relationships and managing accounts.
Responsibilities and impact
The role involves maintaining customer relationships, maximizing sales through rentals and supplies, ensuring site cleanliness and safety, handling cash transactions, resolving customer issues, and supporting company culture.
Compensation and benefits
The position offers $17 per hour pay, monthly bonuses, paid time off, 401(k) match with Traditional/ROTH options, affordable medical benefits with HSA contributions, wellness programs, and various employee discounts.
Experience and skills
Candidates should have at least 1 year of customer-facing experience, sales experience is preferred, a valid driver's license and reliable vehicle (except NYC), and a high school diploma or GED; college education is a plus.
Career development
The company offers growth opportunities nationwide and encourages employees to grow within the organization.
Work environment and culture
Extra Space Storage promotes a strong company culture valuing reliability, communication, and passion for helping people, with a work/life balance of 5-day workweeks ending by 6pm.
Company information
Extra Space Storage is the largest self-storage company in the U.S. with over 4,000 stores nationwide, known for operational excellence and customer service.
Job location and travel
The job involves working at one or more self-storage locations with indoor and outdoor duties, requiring physical activity and exposure to weather.
Application process
Applicants are encouraged to apply online at careers.extraspace.com, with current employees applying through Jobs Hub in Workday.
Unique job features
The job includes unique aspects such as combining customer service, sales, physical maintenance, and safety inspections in a self-storage environment.
Company overview
Extra Space Storage, Inc. is a leading self-storage company in the United States, specializing in offering secure and convenient storage solutions for personal and business needs. They generate revenue through rental fees for storage units, as well as ancillary services like insurance and packing supplies. Founded in 1977, the company has grown significantly through strategic acquisitions and partnerships, now managing thousands of facilities nationwide. Their commitment to customer service and innovative technology has solidified their position as a top player in the self-storage industry.
How to land this job
Position your resume to highlight your customer service and sales experience, emphasizing your ability to build strong relationships and meet sales objectives, as these are core to the Assistant Store Manager role at Extra Space Storage.
Focus on showcasing your operational skills such as site maintenance, cash handling, safety inspections, and problem resolution to align with the job responsibilities.
Apply through multiple channels including Extra Space Storage's corporate careers site at careers.extraspace.com and LinkedIn to maximize your application visibility.
Connect with current employees or managers in the Extra Space Storage operations or store management divisions on LinkedIn, using ice breakers like commenting on their recent store achievements or asking about the company culture and growth opportunities.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer relationships,' 'sales objectives,' 'site maintenance,' 'cash transactions,' and 'safety inspections' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume for ATS, and identify LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.
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