Breckenridge Grand Vacations

Spa Concierge, $20.50 / hr + 10% retail commissions, Full time

BRECKENRIDGE, COPosted 24 days ago

Job summary

  • Job post source

    This job is directly from Breckenridge Grand Vacations

  • Job overview

    The Spa Concierge at Breckenridge Grand Vacations is responsible for creating exceptional guest experiences at the Soothe Spa by managing appointments, promoting services, and maintaining the spa environment.

  • Responsibilities and impact

    The role involves scheduling appointments, answering guest inquiries, reconciling payments, maintaining cleanliness, promoting spa products, assisting with social media, managing inventory, enforcing policies, and providing excellent customer service.

  • Compensation and benefits

    The position offers $20.50 per hour plus 10% retail commissions, full health benefits including dental and vision, 401K, bi-annual bonuses, and unique perks such as event tickets, ski passes, employee discounts, wellness programs, and tuition reimbursement.

  • Experience and skills

    Candidates should have a high school diploma or GED, 1-3 months related experience or training, intermediate Microsoft Office skills, strong customer service abilities, attention to detail, and effective communication skills in English.

  • Career development

    The company supports professional development through training sessions, tuition reimbursement, and opportunities to build knowledge and skills within a supportive team environment.

  • Work environment and culture

    Breckenridge Grand Vacations is recognized as a top workplace with a culture focused on employee well-being, sustainability, respect, and positive team spirit in a pet-friendly resort environment.

  • Company information

    Breckenridge Grand Vacations is a nationally and Colorado recognized top workplace that operates luxury resort properties with a four-decade history of success and a commitment to employee satisfaction and sustainability.

  • Team overview

    The Spa Concierge will join the Soothe Spa team, contributing to a positive and professional environment focused on guest satisfaction and teamwork.

  • Job location and travel

    The job is located at the spa within Breckenridge Grand Vacations' resort properties, with a work environment including spa, office, and administrative settings, and exposure to aromatherapy and pet-friendly conditions.

  • Application process

    Applicants must apply by 6/25/25, submitting necessary documentation as per company guidelines; the salary offer is based on education, training, and experience, not salary history.

  • Unique job features

    This role includes unique perks such as access to sports and concert tickets, ski and recreation passes, employee outings, and a legendary holiday party, distinguishing it from similar positions.

Company overview

Breckenridge Grand Vacations (BGV) is a Colorado-based company specializing in vacation ownership and resort development. It operates luxury timeshare properties, including Grand Colorado on Peak 8, Grand Lodge on Peak 7, and Grand Timber Lodge, offering high-end accommodations and amenities for vacationers. Founded in 1984, BGV generates revenue through timeshare sales, rentals, and property management services while emphasizing exceptional customer service and community involvement. The company is recognized for its employee-focused culture and sustainability initiatives, making it a prominent employer in the hospitality and vacation ownership industry.

How to land this job

  • Position your resume to highlight exceptional customer service skills, appointment scheduling expertise, and your ability to maintain a serene spa environment, reflecting the Spa Concierge role at Breckenridge Grand Vacations.

  • Emphasize your proficiency with transaction reconciliation, retail promotion, and inventory management, as well as your experience with Microsoft Office and communication skills, to align with the job’s essential duties and qualifications.

  • Apply through multiple platforms including Breckenridge Grand Vacations’ official career page, LinkedIn, and other job boards to maximize your chances of being noticed for the Spa Concierge position.

  • Connect on LinkedIn with current employees in the spa or guest services divisions at Breckenridge Grand Vacations; use ice breakers like commenting on the company’s recent awards for workplace culture or asking about their favorite part of working at the spa.

  • Optimize your resume for ATS by incorporating keywords from the job description such as ‘customer service,’ ‘appointment scheduling,’ ‘transaction reconciliation,’ ‘retail promotion,’ and ‘spa environment maintenance’ to ensure it passes initial screenings.

  • Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.

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