Service One Credit Union

Member Relationship Manager - Bypass Branch

BOWLING GREEN, KYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Service One Credit Union

  • Job overview

    The Member Relationship Manager I at Service One Credit Union is responsible for managing lending and deposit account processes, providing exceptional member service, and promoting financial products to support the credit union's growth.

  • Responsibilities and impact

    The role involves handling loan applications, evaluating credit eligibility, opening new accounts, cross-selling products, meeting sales goals, maintaining compliance, and supporting branch operations including opening and closing duties.

  • Experience and skills

    Requires a high school education, customer service background, and at least two years of financial industry customer relationship or sales experience, with strong communication and relationship-building skills.

  • Work environment and culture

    The position supports the Credit Union's vision, mission, culture, and core values, emphasizing teamwork and positive interaction with colleagues and members.

  • Company information

    Service One Credit Union is a financial institution focused on member service, offering loans, deposit accounts, and digital banking tools.

  • Application process

    Applicants apply through ApplicantPro as indicated by the job posting source.

  • Unique job features

    The job includes responsibilities such as loan processing, member relationship management, and digital platform proficiency, with physical demands including lifting up to 80 pounds occasionally.

Company overview

Service One Credit Union is a member-owned financial cooperative that provides a range of banking services including savings and checking accounts, loans, mortgages, and investment options. They generate revenue primarily through interest on loans, service fees, and investment income. Founded in 1963, the credit union has a strong community focus, offering personalized financial solutions and educational resources to its members. Key historical milestones include their expansion of services and adoption of digital banking technologies to enhance customer experience.

How to land this job

  • Tailor your resume to emphasize your experience in lending and deposit account processes, showcasing your ability to manage loan applications, evaluate credit history, and open new accounts effectively at Service One Credit Union.

  • Highlight your strong communication skills and proven track record of building and managing member relationships, focusing on your success in cross-selling financial products and meeting sales goals for loans, credit cards, and deposits.

  • Apply for the Member Relationship Manager position through multiple channels, including the Service One Credit Union corporate career page and LinkedIn, to maximize your application visibility and increase your chances of being noticed.

  • Connect with current employees in the lending or member services divisions at Service One Credit Union on LinkedIn; use ice breakers such as commenting on recent credit union initiatives, asking about team culture, or expressing interest in how they support member financial needs.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'loan application process,' 'credit history analysis,' 'member relationships,' 'cross-selling,' and 'compliance with federal regulations' to ensure it passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume for ATS, and identify relevant LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and refining your personal pitch.

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