Job summary
Job post source
This job is directly from QAD
Job overview
The Operational Excellence Manager at QAD leads Lean and cultural transformations in manufacturing through software implementation and coaching, driving productivity and employee engagement.
Responsibilities and impact
The role involves coaching multiple customers, training on QAD Redzone software, facilitating shop-floor meetings, tracking performance, leading process improvements, managing projects, and providing executive overviews and technical support.
Compensation and benefits
The position offers a base salary range of $125,000 to $150,000 annually, potential performance incentives, and a comprehensive U.S. benefits package including medical, dental, vision, 401(k) with company match, disability coverage, life insurance, paid time off, parental leave, flexible spending accounts, and employee assistance programs.
Experience and skills
Candidates should have senior operations leadership experience in manufacturing, hands-on roles like Operations Manager or Continuous Improvement Manager, knowledge of OEE, strong communication and organizational skills, tech proficiency, and preferably bilingual in English and Spanish; a BA/BS in relevant fields and 2 years of coaching experience are desired but not required.
Career development
The role offers opportunities for growth within a growing business undergoing expansion and transformation, with a collaborative culture that values idea-sharing over hierarchy.
Work environment and culture
QAD promotes a collaborative, supportive culture focused on growth, opportunity, and work-life balance, emphasizing smart, hard-working teams and idea-sharing.
Company information
QAD is a leading provider of cloud-based enterprise software for global manufacturers, focusing on enabling adaptive manufacturing enterprises through innovative solutions like QAD Redzone to improve labor productivity and employee empowerment.
Team overview
The Operational Excellence Coach works within autonomous teams led by a Coach Director, collaborating closely with shop floor staff, frontline leaders, and executives to drive continuous improvement.
Job location and travel
This is a full-time, exempt, remote position requiring travel up to 80% across the U.S., with travel primarily Monday through Thursday.
Unique job features
The role is distinguished by extensive travel, direct customer engagement on the shop floor, bilingual preference, and the integration of software coaching with Lean manufacturing practices.
Company overview
QAD is a leading provider of cloud-based enterprise software solutions primarily designed for manufacturing companies. Founded in 1979, the company focuses on delivering comprehensive ERP systems that help businesses manage their operations efficiently, covering areas such as supply chain management, production, and financials. QAD generates revenue through subscription fees for its cloud services and licensing fees for its on-premise solutions. A significant milestone in its history was its acquisition by Thoma Bravo in 2021, which aimed to accelerate its growth and innovation in the cloud ERP market.
How to land this job
Position your resume to highlight your senior operations leadership experience in manufacturing, emphasizing hands-on roles such as Operations Manager, Production Supervisor, or Continuous Improvement Manager to align with QAD's requirements.
Focus on showcasing your expertise in Lean transformations, continuous improvement, and coaching frontline teams, as well as your ability to drive productivity gains using tools like Overall Equipment Effectiveness (OEE).
Apply through multiple platforms including QAD's official corporate careers page and LinkedIn to maximize your application visibility and chances of success.
Connect with current QAD employees in the Operational Excellence or Redzone divisions on LinkedIn; use ice breakers like commenting on their recent posts about Lean initiatives or asking about their experience with QAD Redzone software implementations.
Optimize your resume for ATS by including keywords from the job description such as 'Lean transformations,' 'continuous improvement,' 'OEE,' 'shop floor coaching,' 'Kaizen,' and 'production results' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature which automates tailoring your resume, identifies multiple application channels, and finds LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and skill development.
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