Metropolitan Transportation Authority

Senior Operations Analyst, Benefits

NEW YORK, NYPosted 21 days ago

Job summary

  • Job post source

    This job is directly from Metropolitan Transportation Authority

  • Job overview

    The Senior Operations Analyst (Benefits) will administer and support activities for the Benefit Operations department, while coaching less experienced team members.

  • Responsibilities and impact

    Daily responsibilities include gathering and maintaining data, entering transactions in PeopleSoft, providing customer service, and supporting cyclical processing and continuous improvement initiatives.

  • Compensation and benefits

    The salary range for this position is $49,562 to $82,603.

  • Experience and skills

    Candidates should have four years of HR or benefits processing experience, a high school diploma or GED, and familiarity with PeopleSoft is required; a bachelor's degree is preferred.

  • Career development

    Opportunities for professional growth may include training and development in HR/Benefits policies and procedures.

  • Work environment and culture

    The company promotes a diverse and inclusive work environment and values equal opportunity for all applicants.

  • Company information

    The Metropolitan Transportation Authority (MTA) is responsible for public transportation in New York and has a long history of serving the community with various transit services.

  • Team overview

    The team consists of experienced professionals in the Benefits department, with a focus on collaboration and support among team members.

  • Job location and travel

    The position is located at 2 Broadway, New York, NY 10004, with specified hours of work being 8 hours per day.

  • Application process

    Candidates are encouraged to apply by submitting their resume and any required documentation as specified in the job posting.

  • Unique job features

    This role includes unique opportunities such as conducting Open Enrollment sessions and participating in health fairs.

Company overview

The Metropolitan Transportation Authority (MTA) is a public benefit corporation responsible for public transportation in the New York City metropolitan area. It operates the New York City Subway, buses, two commuter railroads, and several bridges and tunnels, generating revenue through fares, tolls, and government subsidies. Established in 1965, the MTA has played a crucial role in the region's transit infrastructure, continually modernizing its services to meet the needs of millions of daily commuters.

How to land this job

  • Position your resume to showcase your experience in HR/Benefits processing, emphasizing your familiarity with PeopleSoft and service request management tools, as these are crucial for the Senior Operations Analyst role at Metropolitan Transportation Authority.

  • Highlight your strong communication and interpersonal skills, as well as your ability to work collaboratively across teams, which are essential for effectively supporting the Benefits Operations department.

  • Apply through multiple channels, including the Metropolitan Transportation Authority's corporate website and LinkedIn, to maximize your application visibility and reach.

  • Connect with individuals in the People Department at Metropolitan Transportation Authority on LinkedIn to inquire about the role; potential ice breakers could include asking about their experiences with the benefits process or expressing interest in their recent projects.

  • Optimize your resume for ATS by incorporating specific keywords from the job description, such as 'Benefits Operations,' 'PeopleSoft,' and 'customer service,' to increase the chances of your resume being noticed during initial screenings.

  • Utilizing Jennie Johnson's Power Apply feature can significantly streamline your job application process by tailoring your resume, identifying optimal application channels, and suggesting relevant LinkedIn connections, allowing you to focus more on your job search strategy.

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