Job summary
Job post source
This job is directly from INFT Solutions, Inc
Job overview
The Technical Support Analyst role at INFT Solutions, Inc involves maintaining and troubleshooting computer systems and peripherals to ensure smooth IT operations.
Responsibilities and impact
The analyst will maintain, analyze, troubleshoot, and repair hardware and software systems, support user accounts and security, handle communications equipment issues, document service records, and assist with IT procurement and upgrades.
Experience and skills
The role requires technical skills in hardware/software maintenance, troubleshooting, user account management, and knowledge of IT security and communications equipment.
Job location and travel
The position is located in Petersburg, Virginia with a hybrid work arrangement.
Company overview
INFT Solutions, Inc is a technology services company specializing in IT staffing and consulting, with a focus on roles such as mainframe development and cybersecurity engineering. The company provides both full-time and part-time staffing solutions, as well as third-party contracting, to clients across the United States. INFT Solutions, Inc appears to serve a range of industries by supplying skilled professionals for technical positions, including onsite placements in locations like Minneapolis and Brookfield, WI. Their business model centers on matching qualified IT talent to client needs, generating revenue through recruitment and placement services. The company’s recent activity highlights expertise in areas such as mainframe systems and cybersecurity, reflecting a commitment to supporting enterprise technology operations.
How to land this job
Position your resume to highlight your experience in troubleshooting and repairing computer systems, hardware, and peripherals, as these are core responsibilities at INFT Solutions, Inc.
Emphasize your skills in user account management, including security rights and system groups, along with your familiarity with communications equipment and basic networking problem resolution.
Apply through multiple channels such as the INFT Solutions corporate website and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the technical support or IT divisions at INFT Solutions on LinkedIn; use ice breakers like asking about recent technology upgrades at the company or inquiring about the team’s approach to hardware and software maintenance.
Optimize your resume for ATS by incorporating keywords from the job description such as 'troubleshooting,' 'hardware repair,' 'user account management,' 'communications equipment,' and 'security controls' to ensure it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify the best application platforms, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.