Job summary
Job post source
This job is directly from Pinnacle Live
Job overview
The Event Services Technician at Pinnacle Live supports live event operations by setting up, operating, and striking AV technology to ensure exceptional event experiences.
Responsibilities and impact
The technician is responsible for event setup and strike, client communication, equipment operation and maintenance, inventory security, and adhering to company policies to deliver excellent customer service.
Compensation and benefits
The position offers $20-$22 per hour, generous PTO including holidays and sick days, 401k with matching contributions, and health, vision, and dental insurance.
Experience and skills
Candidates should have a high school diploma or equivalent, prior AV or hospitality exposure, strong technical aptitude, computer proficiency, excellent communication and organizational skills, and a customer service focus.
Career development
The role encourages continuous technical skill enhancement in audio, video, staging, computer operation, and networking.
Work environment and culture
Pinnacle Live promotes a collaborative, inclusive, and respectful environment valuing diversity, equity, and belonging, with a professional and customer-focused work culture.
Company information
Pinnacle Live is a premium in-house AV partner specializing in bespoke AV solutions for live, virtual, and hybrid events, emphasizing expert problem-solving and execution.
Job location and travel
The job is based in a hotel or hospitality environment where Pinnacle Live operates, focusing on live event settings.
Unique job features
The role involves working behind the scenes to deliver high-impact live event experiences with opportunities to enhance client events and develop technical skills.
Company overview
Pinnacle Live is a premier event production company that specializes in providing comprehensive audiovisual and event technology solutions for meetings, conferences, and live events. They generate revenue by offering services such as AV equipment rental, event production management, and technical support to corporate clients, hotels, and event planners. Founded with a focus on innovation and customer service, Pinnacle Live has built a reputation for delivering high-quality, seamless event experiences. Understanding their commitment to cutting-edge technology and exceptional service can be crucial for a candidate looking to join their team.
How to land this job
Position your resume to highlight your technical aptitude and experience with audio, video, and computer hardware and software, emphasizing your ability to troubleshoot and operate AV equipment in live event settings.
Focus on showcasing your strong interpersonal and communication skills, as well as your commitment to best-in-class customer service and teamwork, which are crucial for client-facing roles at Pinnacle Live.
Apply through multiple channels including Pinnacle Live's official corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current employees or team members in the event services or AV divisions at Pinnacle Live on LinkedIn; ice breakers could include asking about their favorite event they’ve worked on or inquiring about the company culture and growth opportunities.
Optimize your resume for ATS by incorporating keywords from the job description such as 'event setup and strike,' 'customer service,' 'technical aptitude,' 'audio visual,' 'networking,' and 'equipment inventory management' to pass automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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