Job summary
Job post source
This job is directly from City of Cleveland
Job overview
The Claims Examiner role at City of Cleveland involves investigating and evaluating claims against the city for property damage, personal injury, or other losses to determine liability and resolve claims.
Responsibilities and impact
The examiner autonomously investigates claims, interacts with claimants, processes legal and moral claims, prepares correspondence and settlement agreements, schedules meetings, and performs related duties to manage claims against the city.
Compensation and benefits
The salary ranges from $15.33 to $34.62 per hour as established by city ordinance, with benefits including comprehensive medical, dental, vision, prescription, and life insurance options depending on employment status and union membership.
Experience and skills
Requires an Associate's Degree in Business Administration or equivalent experience, one year of recent liability insurance experience, computer literacy, knowledge of property damage and personal injury, with preferred knowledge in insurance law, municipal law, utility systems, and a Paralegal degree.
Work environment and culture
The City of Cleveland is an equal opportunity employer valuing diversity and non-discrimination across race, color, sex, national origin, military status, disability, age, and religion.
Company information
The City of Cleveland is a municipal government entity offering civil service positions with structured examination and hiring processes.
Job location and travel
The position is based in Cleveland, Ohio, with application and examination processes conducted electronically through the city's official website.
Application process
Applications must be submitted electronically via the City of Cleveland website between July 4 and July 17, 2025, with requirements for residency and veterans' preference documentation as applicable.
Unique job features
This role involves working under civil service commission guidelines with a formal examination and residency credit system, providing a structured and regulated hiring environment.
Company overview
The City of Cleveland is a municipal government entity responsible for overseeing the administration and services of Cleveland, Ohio. It operates various departments that manage public services such as safety, public health, transportation, and community development. The city generates revenue through taxes, fees, and grants, which are used to fund public services and infrastructure projects. Historically, Cleveland has been a significant industrial hub, and its government plays a crucial role in promoting economic development and improving the quality of life for its residents. Understanding the city's initiatives and priorities, such as sustainability and urban revitalization, can be beneficial for potential job candidates.
How to land this job
Position your resume to highlight your educational background, specifically your Associate’s Degree in Business Administration or equivalent experience, as this is a key minimum qualification for the Claims Examiner role at City of Cleveland.
Emphasize your experience in the liability insurance field, including familiarity with property damage, personal injury, and bodily injury claims, as well as your computer literacy and knowledge of insurance or municipal law if applicable.
Apply through multiple platforms including the City of Cleveland’s official government jobs website (www.governmentjobs.com/careers/cleveland) and LinkedIn to maximize your application visibility for this position.
Connect with current employees in the claims or legal divisions at City of Cleveland on LinkedIn to gain insights and express your interest; an effective ice breaker could be commenting on recent city initiatives or asking about their experience handling claims for the city.
Optimize your resume for ATS by incorporating keywords from the job description such as 'claims examiner,' 'liability insurance,' 'property damage,' 'personal injury,' 'municipal law,' and 'computer literate' to improve your chances of passing the automated screening.
Use Jennie Johnson’s Power Apply feature to automate the application process, tailor your resume for ATS, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.