Job summary
Job post source
This job is directly from Berklee College of Music.
Job overview
The Case Manager at Berklee College of Music supports student well-being by connecting them to health and wellness resources and coordinating care to help them thrive academically and personally.
Responsibilities and impact
The Case Manager responds to health alerts, provides non-clinical consultations, coordinates care with campus partners, assists with aftercare, maintains confidential documentation, and supports cross-campus initiatives.
Compensation and benefits
The role offers a flexible hybrid schedule, generous paid time off, tuition benefits for employees and dependents, access to campus events, and a creative, mission-driven work environment.
Experience and skills
Candidates should have a bachelor's degree in social work, counseling, education, health sciences, or related field (master's preferred), experience in college or healthcare settings, familiarity with health insurance and community referrals, and strong communication and organizational skills.
Career development
Opportunities to grow alongside a vibrant, inclusive team with access to professional development in a creative, mission-driven environment.
Work environment and culture
Berklee fosters an inclusive, compassionate, and collaborative culture focused on student and staff well-being, creativity, and diversity, equity, and inclusion.
Company information
Berklee College of Music is a global leader in music and performing arts education committed to nurturing students creatively, intellectually, and personally.
Team overview
The Case Manager works within the Student Support Services team, collaborating closely with Counseling Services, Health and Wellness, and Student Success Advising.
Unique job features
The role uniquely combines non-clinical case management with collaboration across multiple campus departments to support student health and success in a creative academic environment.
Company overview
Berklee College of Music, located in Boston, Massachusetts, is a premier institution for contemporary music education. It offers undergraduate and graduate programs in a variety of music disciplines, including performance, composition, production, and music business. Founded in 1945, Berklee has a rich history of fostering innovation in music education and has produced numerous Grammy-winning alumni. The college generates revenue through tuition, donations, and partnerships with music industry entities. Berklee is renowned for its cutting-edge curriculum and state-of-the-art facilities, making it a top choice for aspiring musicians and industry professionals.
How to land this job
Tailor your resume to highlight your experience supporting student health and wellness, emphasizing your ability to coordinate care and connect students to resources in academic and healthcare settings.
Showcase strong communication and collaboration skills, particularly your experience working with cross-functional teams such as counseling, health services, faculty, and families to ensure student well-being.
Apply through Berklee College of Music’s official careers page as well as on LinkedIn and other job boards where the position is posted to maximize your application’s reach.
Connect with current staff in Student Support Services or Counseling Services at Berklee on LinkedIn; start conversations by referencing recent campus initiatives on student wellness or by asking about the team’s approach to student care coordination.
Optimize your resume for ATS by incorporating keywords from the job description such as 'case management,' 'student support,' 'health and wellness,' 'confidentiality,' and 'collaboration' to ensure your resume passes initial screenings.
Use Jennie Johnson’s Power Apply feature to automate tailoring your resume, identify all relevant application platforms, and find LinkedIn contacts to network with, saving you time and increasing your chances of landing the role.
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