Job summary
Job post source
This job is directly from CyraCom Careers
Job overview
The European Portuguese Bilingual Interpreter role at CyraCom Careers involves providing skilled consecutive interpretation to bridge communication gaps, primarily in essential service contexts like medical and legal settings.
Responsibilities and impact
The interpreter will perform consecutive, first-person interpretation following company protocols, maintain confidentiality, attend training, use office equipment and software, and communicate effectively with supervisors and clients while adhering to company policies.
Compensation and benefits
The position offers a starting wage of $16.00 per hour, competitive wages, a generous benefits package, paid professional interpreter training, overtime pay, merit-based increases, and internal promotion opportunities.
Experience and skills
Candidates must be fluent in English and European Portuguese, skilled in oral and written communication, able to use Microsoft Office and office equipment, have strong attention to detail, and be authorized to work in the US with a high school diploma or equivalent.
Career development
The job includes paid professional interpreter training and internal promotion opportunities, supporting career growth within the company.
Work environment and culture
CyraCom Careers promotes a diverse, inclusive, and supportive environment with zero tolerance for discrimination, intimidation, or harassment, fostering respect and equal opportunity for success.
Company information
CyraCom Careers specializes in language interpretation services, connecting people who need communication assistance with essential service providers, emphasizing quality and confidentiality.
Job location and travel
This position is based at CyraCom's contact center in Tucson, AZ and is not remote.
Unique job features
The role offers unique opportunities to work in a mission-driven environment helping bridge language barriers in critical service areas, with structured training and adherence to strict confidentiality and ethical standards.
Company overview
CyraCom is a leading provider of language interpretation services, specializing in over-the-phone and video remote interpretation. They generate revenue by offering these services to healthcare, business, and government sectors, ensuring effective communication across language barriers. Founded in 1995, CyraCom has grown significantly, becoming a key player in the language services industry. Their commitment to quality and compliance with industry standards, such as HIPAA, underscores their dedication to providing reliable and secure interpretation solutions.
How to land this job
Position your resume to highlight your bilingual fluency in European Portuguese and English, emphasizing your skilled consecutive interpretation experience and ability to maintain confidentiality as per interpreter ethics.
Focus on showcasing your familiarity with CyraCom's protocols, your adaptability to rapidly changing situations, and your proficiency with Microsoft Office and standard office equipment, as these are key elements in the job description.
Apply through multiple channels including the CyraCom Careers corporate website and LinkedIn to maximize your application visibility for the Tucson, AZ contact center role.
Connect with current interpreters or team members in the Tucson division on LinkedIn, using ice breakers such as asking about their experience with CyraCom’s interpreter training program or inquiring how they handle high-pressure interpretation scenarios.
Optimize your resume for ATS by incorporating keywords like 'bilingual interpreter,' 'consecutive interpretation,' 'confidentiality,' 'Microsoft Office,' and 'language proficiency' to ensure it passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and honing your interpretation skills.
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