Job summary
Job post source
This job is directly from Capital One
Job overview
As a Design Researcher at Capital One, you will collaborate with product managers, designers, and engineers to enhance customer experiences through research and insights.
Responsibilities and impact
You will conduct primary research, synthesize existing data, and prioritize research activities to support informed decision-making across teams.
Compensation and benefits
The salary range for this role varies by location, with McLean, VA offering $127,500 - $145,500, New York, NY offering $139,100 - $158,700, and Richmond, VA offering $115,900 - $132,200, along with performance-based incentives and comprehensive benefits.
Experience and skills
A minimum of 4 years of experience in research within corporate enterprises is required, along with expertise in both quantitative and qualitative primary research and data analysis.
Career development
Opportunities for professional growth include collaboration with various teams and the potential to influence strategic decision-making at senior levels.
Work environment and culture
Capital One promotes a diverse and inclusive workplace, emphasizing collaboration and a commitment to employee well-being.
Company information
Capital One is a financial services company known for its innovative approach to banking and customer experience, with a focus on technology and data-driven solutions.
Team overview
You will work within a cross-functional team that values collaboration and shares insights across different lines of business.
Job location and travel
The role is based in various locations including McLean, VA, New York, NY, and Richmond, VA, with specific salary ranges for each location.
Application process
Applications will be accepted for a minimum of 5 business days, and candidates should follow the instructions provided on the Capital One Careers website.
Unique job features
This position offers unique opportunities to influence design research practices and collaborate on impactful solutions across the organization.
Company overview
Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses, and commercial clients. They generate revenue primarily through interest income from loans and credit cards, as well as fees from banking services and partnerships. Founded in 1994 by Richard Fairbank and Nigel Morris, Capital One is notable for its data-driven approach to marketing and credit risk management, which revolutionized the credit card industry. The company is also known for its commitment to technology and innovation, frequently investing in digital banking solutions.
How to land this job
Position your resume to showcase your research expertise, emphasizing your experience in conducting both quantitative and qualitative studies, as well as your ability to synthesize data into actionable insights for cross-functional teams at Capital One.
Highlight your collaboration skills, particularly your experience working with product managers, designers, and engineers to articulate learning needs and research roadmaps, as this is critical for the Design Researcher role.
Apply through various platforms, including Capital One's corporate website and LinkedIn, to maximize your chances of being noticed for this position.
Connect with individuals in the Experience Design organization at Capital One on LinkedIn, and consider using ice breakers such as discussing recent design trends or asking about their approach to human-centered design in their projects.
Optimize your resume for ATS by incorporating specific keywords from the job description, such as 'human-centered design,' 'research insights,' and 'collaboration,' to enhance your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored, your applications are sent through the best channels, and you can connect with relevant professionals efficiently.
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