Job summary
Job post source
This job is directly from Waccamaw Management, LLC, as the description focuses on their community and services without indication of a recruiting firm.
Job overview
The Onsite Concierge role at Waccamaw Management, LLC involves providing courteous assistance and support to homeowners and guests in an active living community, enhancing customer service and community experience.
Responsibilities and impact
The Concierge is responsible for greeting and assisting visitors, managing visitor registration and key fobs, monitoring conference rooms, handling package deliveries, performing administrative tasks, and enforcing community safety policies.
Compensation and benefits
The position offers a $17.00 hourly wage, part-time hours of approximately 16-20 per week, and mentions a Great Place to Work designation, implying a positive work environment but does not specify additional benefits.
Experience and skills
Candidates should have a high school diploma or GED, 0-3 years of related experience, proficiency in Microsoft Office, strong communication and customer service skills, and be self-motivated and detail-oriented.
Work environment and culture
The company values superior customer service, teamwork, and has been recognized as a Great Place to Work for six consecutive years, indicating a supportive and positive work culture.
Company information
Waccamaw Management, LLC is part of Associa, a large community management company with over 225 offices across North America, serving nearly five million residents with a broad range of management and real estate services.
Job location and travel
The job is located in Reno, Nevada, with a non-typical office environment involving frequent standing, walking, and social interaction, and requires flexibility for shift coverage.
Unique job features
The role offers a part-time schedule with shifts in the early morning to early afternoon, requires flexibility for covering absences and events, and includes a comprehensive training program to support employee success.
Company overview
Waccamaw Management, LLC is a property management company specializing in providing comprehensive management services for homeowner associations (HOAs), condominiums, and commercial properties primarily in the southeastern United States. They generate revenue by offering tailored solutions such as financial management, maintenance coordination, administrative support, and community governance assistance to their clients. Established in 1987, the company has built a reputation for fostering strong relationships with property owners and boards, emphasizing professionalism and customer service. Their expertise in community association management has positioned them as a trusted partner in the real estate sector.
How to land this job
Position your resume to highlight your strong customer service skills, proficiency with Microsoft Office (Word, Excel, Outlook), and your ability to manage multiple tasks such as visitor registration and package handling, which are key to the Onsite Concierge role at Waccamaw Management, LLC.
Emphasize your communication skills, both verbal and written, your attention to detail, and your proactive, team-oriented attitude as these qualities align closely with the job's requirements for greeting homeowners and guests, coordinating activities, and enforcing community policies.
Apply through multiple platforms including the Waccamaw Management, LLC corporate site and LinkedIn to maximize your chances of being noticed for this part-time position.
Connect with current employees or team members in the concierge or community management division at Waccamaw Management, LLC on LinkedIn. Use ice breakers such as commenting on their community engagement efforts or asking about the training program that sets Associa apart in the industry.
Optimize your resume for ATS by including keywords from the job description such as 'customer service,' 'Microsoft Office proficiency,' 'visitor registration,' 'package handling,' and 'community safety policies' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate the application process across multiple channels, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and other job search activities.
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