Job summary
Job post source
This job is directly from NSC Global
Job overview
The Onsite IT Support Engineer at NSC Global will provide hands-on end user and technical support, ensuring efficient desktop infrastructure operation and business continuity starting mid-2025.
Responsibilities and impact
The role involves supporting Microsoft desktop OS and applications, building and maintaining PCs and peripherals, troubleshooting software and network issues, collaborating with technical teams, managing end-user workstation software, handling service requests, supporting network devices, and liaising with vendors.
Experience and skills
Candidates should have 3-5 years of onsite technical support experience, strong knowledge of computer hardware, software, networking, Microsoft Client OS, Active Directory, and relevant certifications like CompTIA A+ or Network+; excellent communication and organizational skills are required.
Job location and travel
The position requires onsite work with possible travel to client sites, emphasizing hands-on support in a global delivery environment.
Application process
Candidates are invited to apply online and will be contacted when recruitment begins for the mid-2025 project start.
Unique job features
The job offers the opportunity to work with technologies such as Microsoft Intune, SCCM, VMWare Horizon, and involves end-to-end desktop/laptop lifecycle management in a global delivery setting.
Company overview
NSC Global is an IT services provider specializing in delivering technology solutions and support to multinational organizations. They generate revenue through managed services, network infrastructure, and IT consulting. Founded in 1997, NSC Global has grown to operate in over 180 countries, offering services such as network design, implementation, and maintenance. Their clientele includes major corporations across various industries, and they are known for their expertise in global IT deployments and support.
How to land this job
Position your resume to highlight hands-on experience with Microsoft desktop operating systems, especially Windows 10 and 11, and proficiency in deploying and managing Windows applications to align with NSC Global’s core technical needs.
Emphasize your skills in end-user support, hardware installation and maintenance, network device support, and your ability to troubleshoot and resolve technical issues efficiently, showcasing your readiness for onsite support responsibilities.
Apply through multiple platforms including NSC Global’s official corporate careers page, LinkedIn, and other job boards where the position is posted to maximize your application visibility and chances.
Connect with current NSC Global IT support or technology team members on LinkedIn; use ice breakers like commenting on recent NSC Global technology projects, asking about team culture, or inquiring about the upcoming project starting in mid-2025 to initiate meaningful conversations.
Optimize your resume for ATS by incorporating keywords such as 'Windows Client Administration,' 'Microsoft Intune,' 'SCCM,' 'VMWare Horizon,' 'End User Computing (EUC),' and 'desktop lifecycle management' to ensure your resume passes automated screenings effectively.
Leverage Jennie Johnson’s Power Apply feature to automate tailoring your resume, identify all relevant application portals, and find LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and skill enhancement.
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