Job summary
Job post source
This job is directly from Smart Data Solutions
Job overview
The Support Specialist Intern at Smart Data Solutions is responsible for designing and supporting technical solutions using Microsoft 365 and Power BI to enhance operational efficiency and track key business processes.
Responsibilities and impact
The role involves developing and implementing Microsoft 365 solutions, building Power BI dashboards, integrating workflows with Salesforce, automating case tracking and compliance processes, ensuring solution usability, providing end-user support and training, and creating documentation and SOPs.
Compensation and benefits
The company offers generous benefits including health insurance, short-term and long-term disability, 401(k) with company match, and a flexible paid time off package including vacation, holidays, and floating days.
Experience and skills
Candidates should have 3+ years in technical business support or solutions development, strong expertise with Microsoft 365 tools, proficiency in Power BI, experience with Salesforce integration, knowledge of operational workflows and compliance processes, and familiarity with REST APIs and SQL; certifications in Microsoft or Salesforce are a plus.
Career development
Smart Data Solutions promotes a professional development and growth-oriented workplace with opportunities to build impactful solutions and advance skills in healthcare process automation and interoperability.
Work environment and culture
The company culture is authentic, innovative, and collaborative, valuing its people and focusing on customer success through impactful solutions.
Company information
Smart Data Solutions is a technology leader in healthcare process automation and interoperability, serving over 500 clients including Blue Cross Blue Shield plans and healthcare partners, providing solutions in digital mailroom, data capture, clearinghouse, medical records, prior authorization, and claim operations.
Job location and travel
The position is based in Plano, TX, with a hybrid work model requiring three days in the office per week.
Unique job features
The role offers unique opportunities to work with advanced Microsoft 365 tools and Power BI in a healthcare technology environment focused on automation and data-driven decision-making.
Company overview
Smart Data Solutions LLC specializes in healthcare data management and automation solutions, focusing on streamlining administrative processes for healthcare providers and payers. They generate revenue through services like claims processing, data integration, and workflow automation, leveraging advanced technologies such as AI and machine learning. Founded in 2000, the company has grown significantly, establishing itself as a key player in the healthcare IT industry by continuously innovating and expanding its service offerings to meet the evolving needs of the healthcare sector.
How to land this job
Tailor your resume to showcase your hands-on experience with Microsoft 365 tools such as Power Apps, Power Automate, SharePoint Online, and Microsoft Teams, emphasizing your ability to design and implement business process automation and workflow solutions.
Highlight your proficiency in Power BI, including skills in data modeling, DAX, and integrating multiple data sources, as well as any experience with Salesforce integration for workflow automation and reporting.
Apply through multiple channels including Smart Data Solutions' corporate careers page, LinkedIn job postings, and relevant job boards to maximize your application visibility.
Connect with current employees in the technical business support or solutions development teams at Smart Data Solutions on LinkedIn, using ice breakers like commenting on recent company innovations in healthcare automation or asking about their experiences with Microsoft 365 and Power BI tools.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Power Automate,' 'Power Apps,' 'SharePoint Online,' 'Power BI,' 'Salesforce integration,' 'workflow automation,' and 'business process automation' to ensure your resume passes initial screening.
Use Jennie Johnson's Power Apply feature to automate the tailoring of your resume, identify multiple application channels, and find LinkedIn connections to network with, allowing you to focus more on preparing for interviews and skill development.
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