Job summary
Job post source
This job is directly from Trace3
Job overview
The Sr. Managed Services Engineer at Trace3 is responsible for maintaining and troubleshooting client IT infrastructures, focusing on Microsoft and Azure environments, to ensure reliable service delivery and client satisfaction.
Responsibilities and impact
The role involves troubleshooting and maintaining client IT systems, mentoring junior engineers, designing and managing Microsoft and Azure environments, scripting automation with PowerShell, collaborating with IT teams, providing technical support, documenting configurations, escalating issues, participating in after-hours support, and liaising with vendors.
Experience and skills
Requires a Bachelor's degree or equivalent experience, 7+ years in Microsoft systems administration, expertise in Windows Server and Azure, proficiency in PowerShell, knowledge of virtualization and backup solutions, strong problem-solving and communication skills; preferred certifications include Microsoft Certified Windows Server and Azure Administrator Associate.
Career development
The position encourages professional development and specialization in Microsoft and Azure technologies, offering opportunities to mentor others and grow technical expertise within a managed services team.
Company information
Trace3 is a technology company specializing in IT infrastructure and cloud services, delivering managed services and professional support to clients.
Team overview
The candidate will join the Managed Services team, working closely with other engineers and the Cloud & Infrastructure Service Manager, contributing to all managed service solutions.
Job location and travel
This is a remote position with frequent travel by air or car required for client support and project needs.
Unique job features
The role includes unique responsibilities such as acting as an escalation point for technical issues, participating in after-hours support, and working closely with professional services teams for post-implementation support.
Company overview
Trace3 is a leading technology consulting and solutions provider that specializes in leveraging advanced IT strategies to drive business innovation and transformation. They generate revenue by offering services in areas such as cloud computing, data intelligence, security, and IT operations. Founded in 2002, Trace3 has grown significantly through strategic acquisitions and partnerships, establishing a strong presence in the technology consulting industry. Their focus on emerging technologies and client-centric solutions positions them as a key player in helping organizations navigate the complexities of digital transformation.
How to land this job
Position your resume to highlight extensive experience with Microsoft systems administration, focusing on Windows Server versions 2019, 2022, and 2025, as well as Azure tenant support expertise.
Emphasize your skills in PowerShell scripting for automation, troubleshooting email systems like Microsoft Exchange and Microsoft 365, and your ability to manage virtualization technologies such as Hyper-V, VMware, and Nutanix.
Apply through multiple platforms including Trace3's corporate careers page, LinkedIn job listings, and other job boards that feature this remote Senior Managed Services Engineer role to maximize exposure.
Connect with current Managed Services team members or Cloud & Infrastructure Service Managers at Trace3 on LinkedIn; start conversations by complimenting recent company projects or asking about their approach to managing complex Microsoft and Azure environments.
Optimize your resume for ATS by incorporating keywords like 'Microsoft Azure,' 'Windows Server 2019/2022/2025,' 'PowerShell automation,' 'email system troubleshooting,' and 'virtualization technologies' directly from the job description.
Utilize Jennie Johnson's Power Apply feature to automate resume tailoring, identify all relevant application channels, and find LinkedIn connections to network with, allowing you to focus your energy on preparing for interviews and refining your technical expertise.
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