Job summary
Job post source
This job is directly from Best Western Hotels & Resorts
Job overview
The Regional Service Manager role at Best Western Hotels & Resorts focuses on enhancing member value through operational support, training, and consulting to improve hotel performance within the assigned regional territory.
Responsibilities and impact
The job involves providing operational consulting, training hotel personnel, conducting property visits and assessments, promoting brand initiatives, and ensuring smooth transitions for applicant properties while meeting production and budget standards.
Compensation and benefits
The position offers medical, dental, and vision benefits from day one, vacation and sick accruals, paid holidays, 401K with company match in the U.S., RRSP with company match in Canada, employee and hotel discounts, wellness programs, and tuition reimbursement.
Experience and skills
Candidates should have at least 5 years of hotel general management experience or equivalent, preferably multi-property management, a bachelor's degree or equivalent experience, and certifications like CHA and CHT are strongly preferred; skills include proficiency in Microsoft Office, strong presentation and organizational skills, and adaptability.
Work environment and culture
Best Western Hotels & Resorts promotes a dynamic, inclusive, and innovative workplace culture valuing collaboration and meaningful impact in the hospitality industry.
Company information
Best Western Hotels & Resorts is a global hospitality leader with nearly 80 years of history, managing a portfolio of 18 brands and approximately 4,300 hotels worldwide, headquartered in Phoenix, Arizona.
Job location and travel
This is a remote position based in West Texas with up to 80% domestic travel required, and a valid driver's license and vehicle may be necessary.
Unique job features
The role is distinguished by extensive travel, a focus on training and operational consulting, and the opportunity to work remotely while supporting a large portfolio of hotels.
Company overview
Best Western Hotels & Resorts is a global hospitality company that operates a diverse portfolio of hotel brands catering to various market segments, from economy to luxury. They generate revenue through franchise fees, hotel management services, and direct bookings. Founded in 1946, Best Western has a rich history of innovation, including the introduction of the first-ever hotel reservations system. The company is known for its commitment to quality and customer satisfaction, continuously evolving to meet the needs of modern travelers.
How to land this job
Position your resume to emphasize your extensive hotel management experience, particularly highlighting multi-property oversight and operational consulting skills relevant to Best Western's Regional Service Manager role.
Showcase your ability to deliver training, conduct property assessments, and implement corrective action plans to improve hotel performance and guest satisfaction, aligning with the job's core responsibilities.
Apply through multiple channels including the Best Western corporate careers site, LinkedIn, and reputable hospitality job boards to maximize your chances of getting noticed.
Connect with current Best Western employees in the regional service or hotel operations divisions on LinkedIn; use ice breakers like commenting on recent company initiatives, asking about their experience with Best Western’s training programs, or expressing enthusiasm for the company’s commitment to innovation and guest experience.
Optimize your resume for ATS by incorporating keywords such as 'hotel operations consulting,' 'training and development,' 'quality assurance,' 'revenue management,' and 'customer care' to ensure it passes automated screenings effectively.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application sources, and discover LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and refining your personal brand.
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