Job summary
Job post source
This job is directly from Wingstop Restaurants Inc.
Job overview
The Shift Lead at Wingstop Restaurants Inc. supports the General Manager in daily restaurant operations and leads the team in the manager's absence to ensure a positive guest experience and operational success.
Responsibilities and impact
The Shift Lead manages staffing, ensures a safe and positive work environment, handles guest interactions, controls financial aspects like cash and costs, maintains operational standards, and coaches team members to achieve high performance.
Experience and skills
Requires at least 2 years of supervisory experience in food service or retail, strong communication, leadership, conflict resolution skills, flexibility in scheduling, and a passion for hospitality.
Work environment and culture
The role emphasizes a culture of respect, recognition, teamwork, and dedication to the brand's mission to Serve the World Flavor.
Company information
Wingstop Restaurants Inc. is a brand focused on delivering flavorful food experiences and maintaining strong operational standards in its restaurants.
Company overview
Wingstop Restaurants Inc. specializes in serving chicken wings, boneless wings, and chicken tenders with a variety of sauces and seasonings. Founded in 1994 in Garland, Texas, the company has grown through franchising, now boasting over 1,500 locations worldwide. Wingstop generates revenue primarily through franchise fees, royalties, and sales from company-operated restaurants. Known for its focus on flavor and quality, Wingstop has established a strong brand presence and loyal customer base, making it a significant player in the fast-casual dining sector.
How to land this job
Position your resume to highlight leadership and team management skills, emphasizing your ability to support daily restaurant operations and lead in the absence of a General Manager at Wingstop Restaurants Inc.
Focus on showcasing your experience in guest service excellence, conflict resolution, and maintaining operational standards, as these are critical to the Shift Lead role.
Apply through multiple platforms including Wingstop's corporate careers page and LinkedIn to maximize your exposure and chances of landing the job.
Connect with current Wingstop employees, especially those in management or operations roles on LinkedIn, and start conversations by complimenting their dedication to Wingstop’s culture or asking about their favorite part of working at Wingstop.
Optimize your resume for ATS by including keywords from the job description such as 'team leadership,' 'guest service,' 'operational standards,' 'conflict resolution,' and 'food service supervisory experience' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application venues, and find relevant Wingstop contacts on LinkedIn, allowing you to focus on preparing for interviews and networking effectively.
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