Job summary
Job post source
This job is directly from Best Friends Pet Hotel
Job overview
The Assistant Manager at Best Friends Pet Hotel is responsible for delivering exceptional service to both human and pet guests while managing personnel and ensuring the overall well-being of the facility.
Responsibilities and impact
Daily responsibilities include managing staff, overseeing cash management, ensuring compliance with labor laws, scheduling, monitoring pet safety, administering medications, and promoting services.
Compensation and benefits
The salary range for this position is $16.00 - $20.00 hourly, with benefits including health, dental, vision, life insurance, 401K with company matching, paid vacation, and discounts on pet supplies and services.
Experience and skills
Candidates must have previous pet and supervisory experience, strong interpersonal and customer service skills, and basic computer skills, with a preference for those with community outreach and financial reporting experience.
Career development
The company offers growth opportunities as it is expanding, with over 50 locations and nearly 30 years in business, providing a chance for career advancement.
Work environment and culture
Best Friends Pet Hotel is an employee-owned company that values learning and growth within a supportive environment focused on pet care.
Company information
Best Friends Pet Hotel has been in business for nearly 30 years, operating over 50 locations across more than twenty states, and is known for its commitment to pet care and customer service.
Team overview
The Assistant Manager will work closely with the Center Manager and a team of associates, fostering a collaborative environment to ensure the best care for pets and service for customers.
Job location and travel
The position is located at Country Lane Pet Resort in Moscow, OH, with negligible travel requirements and a flexible work shift.
Unique job features
This role stands out due to its focus on delivering 5-star service in a pet care environment and the opportunity to work hands-on with both pets and customers.
Company overview
Best Friends Pet Hotel is a premier pet care provider offering boarding, grooming, training, and daycare services for dogs and cats. They generate revenue through these services, as well as through retail sales of pet products. Founded in 1995, the company has grown to operate multiple locations across the United States, emphasizing a commitment to high-quality care and customer service. Their facilities are designed to provide a safe, fun, and comfortable environment for pets, ensuring peace of mind for pet owners.
How to land this job
Position your resume to showcase your experience in management within the veterinary, hotel, retail, or restaurant industries, emphasizing your hands-on leadership style and ability to deliver exceptional service to both human and furry guests.
Highlight your skills in recruiting, training, and managing personnel, as well as your experience with cash management and compliance with labor laws, as these are critical for the Assistant Manager role.
Apply through multiple channels, including Best Friends Pet Hotel's corporate site and LinkedIn, to maximize your chances of landing the position.
Connect with individuals in the management division at Best Friends Pet Hotel on LinkedIn and use ice breakers such as asking about their favorite part of working with pets or inquiring about the company's growth opportunities.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'customer service', 'staff scheduling', and 'financial reporting', to ensure it stands out during the screening process.
Using Jennie Johnson's Power Apply feature can simplify your application process by tailoring your resume, identifying the best application channels, and connecting you with potential networking contacts, allowing you to focus more on your job search.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.