Job summary
Job post source
This job is directly from Hitachi Energy
Job overview
The Director - IT Service Delivery North America leads IT service delivery for multiple sites in the region, driving digital transformation and aligning IT with business goals in a global enterprise.
Responsibilities and impact
The role involves leading a multi-national IT team, implementing global IT operating models, managing end-to-end IT service delivery including cybersecurity and infrastructure, collaborating with business units and suppliers, and ensuring IT solutions meet business needs.
Experience and skills
Requires a Bachelor's degree or 10+ years senior IT delivery management experience, 5+ years in regional IT delivery, manufacturing operations, and complex global project management; USA citizenship or permanent residency is required.
Work environment and culture
Hitachi Energy values diversity and collaboration, fostering innovation with a global workforce committed to a sustainable energy future.
Company information
Hitachi Energy is a global technology leader advancing sustainable energy with 45,000 employees in 90 countries, focusing on innovative solutions for utilities, industry, and infrastructure.
Team overview
The candidate will lead a multi-national team of managers and IT specialists supporting North America IT service delivery and global IT projects.
Job location and travel
The position is based in Raleigh, North Carolina, serving sites across USA, Canada, and Mexico.
Unique job features
The role offers leadership in a major digital transformation within a global enterprise, with responsibility for a broad IT service delivery scope including IT/OT cybersecurity and factory digitalization.
Company overview
Hitachi Energy is a global leader in energy solutions, focusing on sustainable energy technologies and digital solutions for the power sector. They generate revenue through the sale of products and services in areas such as grid automation, power quality, and energy storage systems. Formed from the merger of Hitachi and ABB's Power Grids business in 2020, the company leverages over a century of expertise in electrical engineering and innovation. This strategic partnership aims to advance the energy transition towards a carbon-neutral future.
How to land this job
Position your resume to highlight senior leadership experience in IT service delivery across North America, emphasizing your ability to manage multi-national teams and deliver end-to-end IT solutions in manufacturing environments.
Focus on showcasing your expertise in IT operating models, digital transformation initiatives, and stakeholder management, particularly your experience with ITIL 4, Lean Six Sigma, and complex global project management.
Apply through multiple platforms including Hitachi Energy's official career site and LinkedIn to maximize your application visibility and ensure you reach the right hiring managers.
Connect with IT leaders and managers within Hitachi Energy's North America division on LinkedIn; start conversations by referencing the company’s digital transformation journey or asking about how the IT service delivery team integrates with manufacturing operations.
Optimize your resume for ATS by incorporating keywords such as 'IT service delivery,' 'digital transformation,' 'ITIL 4,' 'Lean Six Sigma,' 'global project management,' 'manufacturing IT,' and tools like 'ServiceNow' and 'SAP S4Hana' to pass automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job portals, and discover LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and strategic networking.
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