Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The IT Support Engineer role at Merge IT involves providing technical support to an enterprise-level client in Greer, SC, with potential for contract extension or permanent placement based on performance.
Responsibilities and impact
Daily responsibilities include performing technical work, coordinating small teams, documenting completed work, escalating issues, and providing customer service to ensure compliance with company processes and customer satisfaction.
Experience and skills
Candidates should have experience in an IT Desktop Service environment, strong customer service skills, and the ability to follow instructions and procedures.
Work environment and culture
Merge IT promotes a diverse and inclusive work environment, emphasizing teamwork and growth among its professionals.
Company information
Merge IT specializes in delivering top-quality IT talent for Fortune 100 clients, focusing on major industries such as banking and pharmaceuticals.
Job location and travel
The position is onsite in Greer, SC, with a standard work schedule of Monday to Friday from 8 AM to 5 PM.
Unique job features
The role offers the potential for contract extension or permanent placement based on performance.
Company overview
Merge IT is a technology consulting firm specializing in IT solutions and services, including cybersecurity, cloud computing, and digital transformation. They generate revenue by providing tailored IT consulting, managed services, and technology implementation to businesses across various industries. Founded in 2008, Merge IT has grown through strategic partnerships and a commitment to innovation, helping clients optimize their IT infrastructure and improve operational efficiency. The company is known for its customer-centric approach and expertise in leveraging cutting-edge technologies to solve complex business challenges.
How to land this job
Tailor your resume to highlight your experience in IT Desktop Service environments, emphasizing your ability to perform technical work both remotely and onsite, as required by the role at Merge IT.
Showcase your skills in coordinating small teams and your experience with documenting and reporting work completed to demonstrate your organizational approach and compliance with procedures.
Apply through various platforms, including Merge IT's corporate site and LinkedIn, to maximize your chances of being noticed for the IT Support Engineer position.
Connect with professionals in the IT division at Merge IT on LinkedIn, and consider ice breakers such as asking about their experience with the company or inquiring about the team dynamics in Greer, SC.
Optimize your resume for ATS systems by including specific keywords from the job description, such as 'customer service', 'IT Desktop Service', and 'technical work activities', to enhance visibility during the application screening process.
Utilizing Jennie Johnson's Power Apply feature will streamline your application process by ensuring that your resume is tailored, identifying the best application channels, and helping you connect with relevant professionals, allowing you to focus on your job search more effectively.
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