Job summary
Job post source
This job is directly from Regions Bank
Job overview
The Priority Banker role at Regions Bank involves providing full-service banking to affluent clients remotely, focusing on financial product advice and customer service to achieve contact center goals.
Responsibilities and impact
The Priority Banker will handle inbound/outbound calls, educate customers on banking products, resolve customer issues, and refer complex cases to specialists, working primarily in a remote contact center environment.
Compensation and benefits
The position offers a salary range from approximately $46,212 to $52,137 with eligibility for incentive and commission pay plans, plus a comprehensive benefits package including paid time off, 401K with match, medical, dental, vision, disability, life insurance, and parental leave.
Experience and skills
Candidates need a high school diploma or GED, two years of customer service, sales, or banking experience, and basic computer skills; preferred qualifications include a college degree, lending experience, and relationship-based client consultation experience.
Work environment and culture
Regions Bank emphasizes integrity, quality, and results-driven performance, offering a supportive environment with a focus on associate growth and comprehensive benefits.
Company information
Regions Bank is a financial institution committed to safeguarding customer information and providing career opportunities with a focus on quality and integrity.
Job location and travel
The job is remote but requires proximity to specific cities including Houston, TX, and others, with no relocation assistance provided; remote work requires specific technical internet standards.
Application process
Applications are accepted electronically through Regions' career site for at least five business days, with potential for longer posting periods based on business needs.
Unique job features
The role requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS) and includes mandatory training hours before the standard shift schedule.
Company overview
Regions Bank is a financial services institution headquartered in Birmingham, Alabama, providing retail and commercial banking, trust, securities brokerage, mortgage, and insurance products. It generates revenue through interest income from loans, fees for services, and investment income. Founded in 1971 through the merger of three Alabama banks, it has grown significantly, becoming a major player in the Southeastern United States. Notably, Regions is known for its commitment to community development and customer service excellence.
How to land this job
Tailor your resume to highlight your customer service, sales, or banking experience, emphasizing your ability to provide personalized financial advice and education on banking products.
Showcase your skills in handling multiple priorities, problem-solving, and working in a fast-paced environment, as well as your proficiency with basic computer navigation and electronic banking systems.
Apply through multiple channels including Regions Bank's official careers site, LinkedIn, and other reputable job boards to maximize your exposure for this remote Priority Banker position.
Connect with current Regions Bank employees in the Contact Center or Priority Banking division on LinkedIn; initiate conversations by complimenting their recent posts about customer service excellence or asking about their experience working remotely at Regions.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'financial products,' 'inbound/outbound calls,' 'problem solving,' and 'relationship-based client consultation' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and enhancing your skills.
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