Job summary
Job post source
This job is directly from Skyservice Business Aviation
Job overview
The Customer Service Representative at Skyservice Business Aviation plays a crucial role in ensuring high-quality service for customers, contributing to the company's reputation in the aviation industry.
Responsibilities and impact
Daily responsibilities include providing excellent customer service, coordinating various services for customers, maintaining communication between staff and customers, and handling invoicing and data entry tasks.
Compensation and benefits
Benefits include a 401(k) plan with employer match, health, dental and vision insurance, life insurance, and paid time off.
Experience and skills
Candidates should have a high school diploma or GED, with preferred aviation experience, strong communication skills, and the ability to multitask and resolve conflicts.
Career development
Skyservice emphasizes employee development and offers opportunities for career growth within the aviation sector.
Work environment and culture
The company values safety, service excellence, and employee support, fostering a culture of respect and commitment.
Company information
Skyservice Business Aviation is a leading North American company in business aviation, providing a full range of services including aircraft management and chartering.
Team overview
The team consists of dedicated professionals focused on delivering exceptional customer service in a fast-paced environment.
Job location and travel
The position is located in Fort Lauderdale, Florida, with rotational shifts including weekends and holidays.
Application process
Interested candidates can apply through the job board or contact Human Resources for special accommodations if needed.
Unique job features
This role offers the opportunity to interact directly with customers in the aviation industry, enhancing both customer service skills and industry knowledge.
Company overview
Skyservice Business Aviation Inc. is a leading provider of business aviation services in North America, specializing in aircraft management, charter services, aircraft maintenance, and fixed-base operations (FBO). The company generates revenue by offering comprehensive aviation solutions to private and corporate clients, ensuring safety, efficiency, and luxury. Founded in 1986, Skyservice has grown significantly, expanding its operations across major Canadian cities and establishing a reputation for excellence in customer service and operational expertise. Candidates should be aware of Skyservice's commitment to innovation and sustainability in the aviation industry.
How to land this job
Tailor your resume to emphasize your customer service experience, highlighting your ability to provide high standards of service and your excellent communication skills, as these are crucial for the Customer Service Representative role at Skyservice Business Aviation.
Showcase any relevant experience in the aviation industry, even if it's minimal, as this can set you apart from other candidates and align with Skyservice's focus on aviation services.
Apply through multiple platforms, including Skyservice's corporate site and LinkedIn, to maximize your chances of being seen by hiring managers.
Connect with current employees in the customer service division at Skyservice Business Aviation on LinkedIn, using ice breakers such as asking about their experience with the company culture or inquiring about the training process for new hires.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'customer service,' 'communication skills,' and 'multitasking,' to ensure your application passes initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume, identifying the best application channels, and helping you connect with relevant professionals, allowing you to focus on preparing for interviews.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.