Job summary
Job post source
This job is directly from My IT Crew
Job overview
The Technical Account Manager at My IT Crew is responsible for managing client relationships and ensuring clients maximize their technology investments, contributing to their business efficiency.
Responsibilities and impact
Daily tasks include serving as the main contact for clients, conducting technology review meetings, preparing technology budgets, and ensuring exceptional service delivery through collaboration with internal teams.
Experience and skills
Candidates should have strong business acumen, extensive technical experience, and a deep understanding of industry trends.
Work environment and culture
My IT Crew promotes a collaborative culture where new ideas are welcomed, and team-led training is encouraged to foster individual and company growth.
Company information
My IT Crew has been a leader in the Managed Service provider space since 2016, known for high client satisfaction and innovative tools.
Job location and travel
This is a hybrid position requiring commuting to the Brooklyn office at least 3 days per week.
Unique job features
The role emphasizes a proactive approach to client management and a collaborative team environment, distinguishing it from similar positions.
Company overview
My IT Crew is a managed service provider (MSP) specializing in outsourced IT services for small businesses in the New York area and nationwide. Founded on March 1, 2020, by Tobias Levi and Sol Niederman, who collectively bring 15 years of industry experience, the company offers comprehensive IT support, including technology prevention and management services. With a team of 41 employees, My IT Crew operates actively under the leadership of Levi as CTO and Niederman as CEO, focusing on providing tailored IT solutions to enhance business operations.
How to land this job
Tailor your resume to highlight your strong business acumen, technical expertise, and experience in client relationship management, as these are critical for the Technical Account Manager role at My IT Crew.
Emphasize your ability to act as a trusted advisor, showcasing your skills in conducting technology review meetings and developing technology budgets and roadmaps.
Apply through multiple channels, including My IT Crew's corporate site and LinkedIn, to maximize your exposure and chances of landing the position.
Connect with individuals in the client relations or account management division at My IT Crew on LinkedIn; potential ice breakers could include asking about their experience with client technology strategies or inquiring about the company culture.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'client relations,' 'technology budgets,' and 'strategic advisor,' to improve your chances of passing initial screenings.
Investing time in a responsible job search is essential, and using Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is optimized and targeted effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.