Job summary
Job post source
This job is directly from Wisconsin Public Service, a subsidiary of WEC Energy Group.
Job overview
The Operations Manager at Wisconsin Public Service oversees operational activities in Customer Operations, focusing on safety, customer satisfaction, and resource management across multiple locations.
Responsibilities and impact
The role involves managing documentation and record keeping for electric and gas facilities, leading the Geospatial Governance Team, training staff, managing budgets and contracts, supporting emergency responses, and implementing process improvements.
Compensation and benefits
The salary range is $117,004.94 to $175,507.54, with pay based on qualifications and experience; benefits include competitive pay, health insurance, retirement plans, and a commitment to employee well-being.
Experience and skills
Candidates need a bachelor's degree or five years of distribution leadership experience, with at least five years of supervisory experience; GIS degree, GISP certification, and utility operations knowledge are preferred.
Career development
The company values employee development and offers opportunities for training, leadership roles, and involvement in transformational projects.
Work environment and culture
The company emphasizes safety, diversity, inclusion, and a supportive work environment focused on community impact and employee success.
Company information
WEC Energy Group is a Fortune 500 company serving 4.7 million customers in the Midwest, providing electric and natural gas services with a focus on sustainability and reliability.
Team overview
The Operations Manager leads teams in GIS, Asbuilting, and Asset Management, overseeing both internal staff and contracted workforce.
Job location and travel
Positions are available in Chicago, IL, Green Bay, WI, or Milwaukee, WI, with an office environment supporting both field and administrative work.
Application process
Applications are accepted until 07/21/2025, requiring legal authorization to work in the U.S.; no visa sponsorship is provided.
Unique job features
The role includes leadership in emergency response and storm restoration, strategic management of GIS and asset documentation, and involvement in innovative process improvements.
Company overview
Wisconsin Public Service (WPS) is a utility company that provides electricity and natural gas to customers in northeastern and central Wisconsin, as well as a portion of Michigan's Upper Peninsula. They generate revenue primarily through the sale of these utilities to residential, commercial, and industrial customers. Founded in 1883, WPS has a long history of serving its community and is now a subsidiary of WEC Energy Group, one of the largest electric and natural gas delivery companies in the United States. The company is committed to sustainability and has invested in renewable energy projects to reduce its environmental impact.
How to land this job
Position your resume to showcase leadership in utility operations, emphasizing your experience managing electric or gas distribution teams and familiarity with GIS, asbuilting, and asset management processes.
Highlight your ability to oversee operational safety, customer satisfaction, budget management, and regulatory compliance, as these are key responsibilities for the role at Wisconsin Public Service.
Apply through multiple platforms including the Wisconsin Public Service corporate careers site and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current employees in the Customer Operations or Energy Delivery divisions on LinkedIn; use ice breakers like commenting on recent company sustainability initiatives or asking about their experiences managing emergency responses and storm restoration.
Optimize your resume for ATS by incorporating keywords such as 'GIS','asbuilting','asset management','operational safety','budget control', and 'emergency response' to ensure your application passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple job boards and identify relevant LinkedIn contacts for networking, allowing you to focus your time on interview preparation and skill development.
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