Front Office Coordinator

PHILADELPHIA, PAPosted a month ago

Job summary

• Job post source

  This job is directly from AbsoluteCare

• Job overview

  The Front Office Coordinator at AbsoluteCare manages patient flow and serves as a patient advocate to ensure smooth office operations and positive patient experiences.

• Responsibilities and impact

  The role involves greeting patients, managing patient data and financial transactions, scheduling appointments, verifying insurance, coordinating with clinical teams, handling communications, and maintaining office organization.

• Experience and skills

  Requires a high school diploma or equivalent, 2 years of similar experience, preferably in a Patient Centered Medical Home, familiarity with eCW, strong communication, organizational skills, and cultural sensitivity.

• Work environment and culture

  The job operates in a professional office environment emphasizing respect, diversity, and teamwork.

Company overview

AbsoluteCare is a healthcare organization that provides comprehensive care management services, focusing on high-risk patients with complex medical needs. They make money through contracts with health plans and government programs, aiming to reduce hospital admissions and improve patient outcomes by offering integrated care solutions. Founded in 2000, AbsoluteCare has grown by emphasizing a holistic approach that includes primary care, behavioral health, and social services, making them a key player in value-based care models.

How to land this job

• Tailor your resume to highlight your experience coordinating patient flow, managing schedules, and facilitating communication between patients and clinical teams, as these are central to the Front Office Coordinator role at AbsoluteCare.

• Emphasize your proficiency with Practice Management Systems or EMRs, customer service skills, and knowledge of insurance verification and financial transaction management, which are key responsibilities in this position.

• Apply through multiple channels including AbsoluteCare’s corporate careers page, LinkedIn, and reputable healthcare job boards to maximize your application’s reach and visibility.

• Connect with current AbsoluteCare employees in the front office or patient services divisions on LinkedIn; start conversations by mentioning your interest in their patient engagement strategies or asking how they handle scheduling complexities in a multidisciplinary environment.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'patient flow coordination,' 'insurance verification,' 'Practice Management System,' 'patient financial transactions,' and 'customer service,' ensuring your resume passes automated screenings.

• Use Jennie Johnson’s Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn contacts for networking, freeing you to focus on preparing for interviews and refining your skills.