Job summary
Job post source
This job is directly from Amerant Bank
Job overview
The Banking Specialist IV role at Amerant Bank focuses on providing exceptional customer service and operational excellence while promoting bank products and services to enhance customer loyalty.
Responsibilities and impact
Daily responsibilities include processing financial transactions, managing lobby activity, resolving customer issues, meeting sales goals, and educating customers on banking products and services.
Experience and skills
Candidates should have at least 3 years of experience in a bank sales and service environment, along with proficiency in MS Office and NMLS registration.
Company information
Amerant Bank is dedicated to delivering a unique customer experience and focuses on matching customer needs with appropriate banking solutions.
Company overview
Amerant Bank is a prominent community bank that provides a wide range of financial services including personal and business banking, wealth management, and mortgage solutions. The bank generates revenue through interest on loans, fees for services, and investment income. Founded in 1979, Amerant has a strong presence in Florida and Texas, and it emphasizes personalized customer service and community involvement. Notably, the bank rebranded from Mercantil Bank to Amerant in 2018 to better reflect its evolving identity and commitment to growth.
How to land this job
Tailor your resume to emphasize your experience in banking sales and service, showcasing your ability to meet and exceed sales goals as outlined in the job description.
Highlight your proficiency in processing financial transactions, managing lobby activities, and your knowledge of consumer and small business products, as these are crucial for the role at Amerant Bank.
Apply through multiple platforms, including Amerant Bank's corporate site and LinkedIn, to maximize your visibility and chances of being noticed for this position.
Connect with individuals in the retail banking division at Amerant Bank on LinkedIn to express your interest in the position; consider ice breakers like asking about their experience with customer engagement initiatives or recent community events they've participated in.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'customer service,' 'sales goals,' and 'financial transactions' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume, identifying the best application channels, and suggesting relevant connections to network with at Amerant Bank.
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