Job summary
Job post source
This job is directly from LinkSquares
Job overview
The Account Manager at LinkSquares will support Customer Success Net Retention Goals and drive customer engagement through operational excellence.
Responsibilities and impact
Responsibilities include managing assigned territory for expansion and renewal, creating customer campaigns, driving retention rates, collaborating with internal teams, and tracking pipeline activities.
Compensation and benefits
LinkSquares offers a comprehensive benefits package that includes medical, dental, vision plans, health and wellness programs, a 401(k) plan, unlimited vacation, and paid parental leave.
Experience and skills
Candidates should have 3+ years of experience in handling renewals and upsells, a Bachelor's Degree or equivalent experience, and CRM experience is a plus.
Work environment and culture
LinkSquares promotes a culture of innovation and collaboration, focusing on delivering value to customers and supporting employee well-being.
Company information
Founded in 2015, LinkSquares is a leading contract lifecycle management company recognized for its AI-powered SaaS product suite and rapid growth in the legal industry.
Job location and travel
The company is headquartered in downtown Boston, with a team of over 200 employees.
Unique job features
The role offers opportunities to innovate on operational excellence and become a product specialist within LinkSquares offerings.
Company overview
LinkSquares is a leading provider of AI-powered contract lifecycle management (CLM) and legal analytics solutions. The company helps businesses automate the creation, review, and management of contracts, thereby improving efficiency and reducing legal risks. Founded in 2015, LinkSquares has rapidly grown by leveraging advanced machine learning algorithms to offer insights and streamline legal workflows. They generate revenue through subscription-based services and have garnered significant attention for their innovative approach to legal technology, securing substantial venture capital funding to fuel their expansion.
How to land this job
Tailor your resume to highlight your experience in customer success, emphasizing your ability to drive retention and expansion in accounts, as these are key responsibilities for the Account Manager role at LinkSquares.
Showcase your negotiation skills and any relevant achievements in upselling and cross-selling, as these are crucial for achieving the company's net retention goals.
Apply through multiple channels, including LinkSquares' corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with individuals in the Customer Success division at LinkSquares on LinkedIn to learn more about the role and the company's culture; you might start a conversation by asking about their experience with customer engagement strategies or expressing interest in their innovative use of AI in contract management.
Optimize your resume for Applicant Tracking Systems (ATS) by including keywords from the job description, such as 'customer retention,' 'negotiations,' and 'CRM experience,' to improve your chances of passing initial screenings.
Consider using Jennie Johnson's Power Apply feature, which can help you streamline your application process by tailoring your resume, identifying the best places to apply, and finding connections to network with at LinkSquares.
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