Job summary
Job post source
This job is directly from Global Payments Inc.
Job overview
The Connectivity Technical Project Manager at Global Payments Inc. leads strategic integration projects critical to company growth, managing technical and managerial aspects to support retail and hospitality businesses through technology.
Responsibilities and impact
The role involves mastering the Como API, providing product support, troubleshooting complex issues, writing technical documentation, managing strategic projects, coordinating internal and external teams, and optimizing integration processes.
Experience and skills
Candidates should have 3-4 years in senior technical support or similar roles, at least 1 year in project management, strong technical troubleshooting skills, experience with tools like Kibana, Splunk, Postman, and excellent communication and stakeholder management skills.
Company information
Global Payments Inc. offers a customer engagement platform called Como, aimed at helping retail and hospitality businesses grow by leveraging technology and data insights.
Unique job features
The role uniquely combines technical expertise with project management to drive strategic integration projects supporting international growth in retail and hospitality sectors.
Company overview
Global Payments is a leading worldwide provider of payment technology and software solutions. They facilitate electronic transactions for merchants, financial institutions, and consumers, making money through transaction fees, software sales, and value-added services. Founded in 1967, the company has grown through strategic acquisitions and partnerships, including a significant merger with TSYS in 2019, enhancing its capabilities in integrated payments and software solutions.
How to land this job
Position your resume to highlight your expertise with API mastery, technical troubleshooting using tools like Kibana, Splunk, Swagger, and Postman, as well as your experience managing strategic projects and cross-team coordination at Global Payments Inc.
Emphasize your ability to serve as a knowledge expert, your strong communication skills, and your experience with system log analysis and web debugging, as these are crucial for the Connectivity Technical Project Manager role.
Apply through multiple channels including Global Payments Inc.'s corporate careers page, LinkedIn job postings, and relevant SaaS or tech job boards to maximize your application visibility.
Connect with current employees in the Como or Integrations divisions on LinkedIn; use ice breakers like commenting on recent product launches, expressing genuine interest in how Global Payments is innovating customer engagement, or asking about team culture and project management approaches.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'API mastery,' 'technical troubleshooting,' 'project management,' 'system log analysis,' and 'cross-team coordination' to improve your chances of passing initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identifying multiple application portals, and finding relevant LinkedIn contacts, freeing you to focus on preparation and interview readiness.
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