Job summary
Job post source
This job is directly from East Coast Facilities, Inc.
Job overview
The Operations Manager at East Coast Facilities, Inc. oversees all operational activities, manages personnel and equipment, and ensures smooth service delivery to support company goals.
Responsibilities and impact
The Operations Manager manages service delivery, fleet maintenance, scheduling, purchasing, client coordination, HR functions, sales support, quality assurance, and enforces company standards for safety and professionalism.
Experience and skills
The role requires strong communication skills, proficiency in English, ability to manage teams and operations, and a valid driver's license with a clean record; physical ability to handle demanding tasks is also necessary.
Work environment and culture
The work environment includes exposure to outdoor conditions, mechanical parts, and moderate noise, emphasizing safety, professionalism, and adherence to company policies.
Company information
East Coast Facilities, Inc. provides exterior services including landscape management and facility repair, focusing on operational excellence and client satisfaction.
Team overview
The Operations Manager reports to the Director of Operations and oversees middle managers, fleet supervisors, field supervisors, and production managers within the service center and satellite locations.
Job location and travel
The position is based at the Allentown Service Center with occasional travel within the market and to other company offices for training.
Unique job features
The role is distinguished by its comprehensive oversight of operations, including fleet and personnel management, budget control, and quality assurance in a service-oriented environment.
Company overview
East Coast Facilities, Inc. specializes in providing comprehensive commercial property services, including landscaping, snow and ice management, and facility maintenance. The company generates revenue through service contracts with businesses, municipalities, and institutions, ensuring their properties are well-maintained and safe year-round. Founded in 1976, East Coast Facilities has grown significantly, expanding its service offerings and geographic reach. Notably, the company emphasizes sustainability and customer satisfaction, leveraging advanced technology and a skilled workforce to deliver high-quality services.
How to land this job
Tailor your resume to emphasize your leadership and operational management skills, highlighting experience in scheduling, fleet oversight, and team coordination to align with East Coast Facilities' focus on managing service delivery and personnel.
Highlight your ability to support sales teams through effective communication and collaboration, as well as your experience managing budgets, purchasing, and financial oversight relevant to operations management.
Apply through multiple platforms including East Coast Facilities' corporate website and LinkedIn to maximize your chances of being noticed for the Operations Manager position.
Connect with current employees in the Operations or Facilities divisions on LinkedIn, using ice breakers such as complimenting recent company projects or asking about their experience managing fleet and scheduling challenges at East Coast Facilities.
Optimize your resume for ATS by incorporating keywords from the job description such as "operations management," "fleet maintenance," "master scheduling," "budget management," and "client coordination" to ensure your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find relevant job posting sites, and identify LinkedIn connections for networking, allowing you to focus your time on preparing for interviews and refining your skills.
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