Job summary
Job post source
This job is directly from EverBank
Job overview
The Senior Business Operations Specialist at EverBank plays a crucial role in managing complex business banking operations and leading process improvements to ensure smooth daily functioning.
Responsibilities and impact
The role involves onboarding high-value business accounts, overseeing daily operations and compliance, handling advanced maintenance tasks, mentoring team members, leading process improvements, and supporting transformational initiatives.
Compensation and benefits
The position offers a salary range of $25 to $31 per hour, comprehensive medical, dental, vision, HSA/FSA benefits, 401(k) savings plan, paid holidays, generous PTO, tuition reimbursement, commuter benefits, and life and disability insurance.
Experience and skills
Candidates should have 3+ years of relevant experience (5+ preferred), strong knowledge of business account operations, banking regulations like KYC, AML, OFAC, and excellent client communication skills; branch banking experience and proficiency with business entities and formation documents are preferred.
Career development
The company offers opportunities for growth through mentoring roles, involvement in transformational initiatives, and process improvement leadership.
Work environment and culture
EverBank values associate well-being and offers a hybrid work model with four days in-office and one remote day, emphasizing flexibility and comprehensive benefits.
Company information
EverBank, N.A. and Sterling Bank and Trust are specialty banks providing high-value financial products and services nationwide, known for pioneering online banking and exceptional client service.
Job location and travel
The job is hybrid with a minimum of four days per week in-office and one flexible remote day.
Unique job features
The role includes unique responsibilities such as leading user acceptance testing, audit responses, and driving automation and centralization initiatives in business banking operations.
Company overview
EverBank is a financial services company that offers a range of banking, lending, and investment products to individuals and businesses. They generate revenue through interest on loans, fees for services, and returns on investments. Founded in 1961, EverBank has a history of innovation in online banking and was acquired by TIAA in 2017, enhancing its capabilities and market reach. The company is known for its competitive interest rates and diverse financial solutions.
How to land this job
Position your resume to highlight extensive experience in business banking operations, focusing on onboarding complex business accounts and managing high-value client relationships, as these are central to the Senior Business Operations Specialist role at EverBank.
Emphasize skills in process improvement, project leadership, and mentoring team members, as well as your knowledge of banking regulations like KYC, AML, and OFAC, which are critical for compliance and operational excellence.
Apply through multiple platforms including EverBank's official corporate career site and LinkedIn to maximize your application visibility and ensure your resume reaches the right hiring managers.
Connect with professionals in EverBank's business banking or operations divisions on LinkedIn; use ice breakers such as commenting on recent EverBank initiatives in digital banking or asking about their experience managing complex business accounts to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'business account operations,' 'process improvement,' 'KYC,' 'AML,' 'user acceptance testing,' and 'mentoring,' ensuring your resume passes automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailoring your resume, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your time on preparation and networking rather than administrative tasks.
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