Job summary
Job post source
This job is directly from CDS Monarch
Job overview
The Business Operations Specialist at CDS Monarch supports customer order processing and inventory alignment to production demands, impacting operational efficiency and customer satisfaction.
Responsibilities and impact
The role involves processing customer orders in Sage ERP, resolving order issues, maintaining pricing accuracy, coordinating freight and delivery schedules, interfacing with production and shipping, preparing quotes, and adhering to quality and safety standards.
Compensation and benefits
The salary range is an estimate based on qualifications and experience; the company offers equal opportunity employment and reasonable accommodations for disabilities.
Experience and skills
Requires customer service experience, at least one year in an office setting, proficiency with word processing, databases, Excel, and ERP systems; purchasing experience in manufacturing is a plus; associate degree preferred.
Work environment and culture
The company values professionalism, adherence to policies, and upholding its mission, vision, and customer service standards.
Company information
CDS Monarch is part of CDS Life Transitions, Inc., committed to equal opportunity employment and maintaining certifications and training standards.
Application process
Applicants may request accommodations by contacting the company; final offers depend on qualifications and budget.
Unique job features
The role serves as backup to senior purchasing and business coordination roles and requires multitasking in a fast-paced, detail-oriented environment.
Company overview
CDS Monarch, Inc. is a non-profit organization based in New York that provides comprehensive services to individuals with intellectual and developmental disabilities, veterans, and seniors. They generate revenue through government funding, grants, donations, and fee-based services, which support programs such as housing, employment assistance, and community integration. Founded in 1977, the organization has a long history of empowering individuals to lead independent and fulfilling lives through innovative programs like Warrior Salute for veterans. Their mission-driven approach emphasizes inclusivity and personalized care.
How to land this job
Tailor your resume to highlight your experience with ERP systems, particularly Sage ERP, emphasizing your ability to process customer orders and manage inventory efficiently in a fast-paced environment.
Focus on showcasing your skills in customer service, problem-solving, and multitasking, as well as your ability to communicate effectively with internal departments and external vendors to resolve order and product issues.
Apply through multiple channels including the CDS Monarch corporate careers page and LinkedIn to maximize your application visibility and reach.
Connect with current employees in the business operations or purchasing divisions at CDS Monarch on LinkedIn; start conversations by commenting on recent company updates or asking about their experiences working with Sage ERP and order management.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Sage ERP,' 'order processing,' 'customer service,' 'inventory management,' and 'purchase orders' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best application platforms, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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