Job summary
Job post source
This job is directly from Massage Envy.
Job overview
The Assistant SPA Manager at Massage Envy supports leadership by inspiring and managing a team to deliver excellent customer experiences and drive business growth.
Responsibilities and impact
The role involves managing daily operations including memberships, retail sales, deposits, inventory, compliance, resolving customer issues, training and coaching staff, and fostering a positive workplace culture.
Compensation and benefits
The position offers a base salary of $36,000 to $40,000 with bonuses and commissions, paid time off, employee assistance programs, supplemental insurance plans, tele-health, employee massage membership, and product discounts.
Experience and skills
Candidates should have management or sales experience preferably in personal service environments; leadership, coaching, and communication skills are essential; massage industry experience is a plus but not required.
Career development
The company provides leadership training and development programs to support employee success and growth.
Work environment and culture
Massage Envy promotes a caring community culture that values individuality, recognition, and knowledge sharing with award programs for managers.
Company information
Massage Envy is a franchisor with independently owned locations; each franchisee manages hiring, benefits, and compensation independently.
Team overview
The candidate will join a team of caring professionals led by the Assistant SPA Manager to deliver excellent guest experiences.
Job location and travel
The job is located at the Massage Envy Hillsboro franchise in Deerfield Beach, FL.
Unique job features
The role includes unique perks such as an employee massage membership with monthly services and discounts on additional services and products.
Company overview
Massage Envy is a leading wellness franchise that offers massage therapy, skincare treatments, and total body stretch services. Founded in 2002, the company has grown to over 1,100 locations across the United States, making it one of the largest providers in the industry. They generate revenue through membership-based services, which encourage regular visits and customer loyalty. Important history includes their pioneering role in making wellness services more accessible and affordable, as well as their continuous innovation in service offerings and customer experience.
How to land this job
Tailor your resume to highlight leadership skills, experience in managing teams, and your ability to drive sales and operational success in a personal service environment like spas or salons.
Emphasize your strengths in coaching and motivating staff, handling customer challenges professionally, and fostering a positive, inclusive workplace culture aligned with Massage Envy’s mission.
Apply through multiple channels such as the Massage Envy corporate careers site, franchisee-specific job boards, and LinkedIn to maximize your application’s reach and visibility.
Connect with current Assistant SPA Managers or leadership team members at Massage Envy on LinkedIn; use ice breakers like complimenting their leadership style or asking about their approach to team motivation and guest satisfaction.
Optimize your resume for ATS by incorporating keywords from the job description such as 'team leadership,' 'membership growth,' 'retail sales,' 'inventory management,' and 'customer service excellence' to ensure it passes initial screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify key contacts for networking, and optimize your resume for ATS, saving you time and increasing your chances of landing the Assistant SPA Manager role.
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