Job summary
Job post source
This job is directly from Astreya
Job overview
The Hardware Operations Supervisor at Astreya oversees hardware support technicians, ensuring optimal performance and maintenance of IT equipment and assets.
Responsibilities and impact
The role involves supervising staff, managing hardware installation, repair, and upgrades, documenting hardware issues, supporting new projects, training end users, troubleshooting hardware and software problems, and maintaining inventory and performance reports.
Experience and skills
Requires a high school diploma or GED with 5 to 8 years of relevant experience, hands-on hardware troubleshooting skills, ability to read technical manuals, strong communication and interpersonal skills, and the ability to work under pressure in a team environment.
Company overview
Astreya is a leading IT services and solutions provider specializing in managed services, IT infrastructure, and enterprise support. They generate revenue by offering a range of services including IT support, network management, and data center operations to large enterprises. Founded in 2001, Astreya has grown significantly, establishing a global presence and partnering with major tech companies to deliver innovative IT solutions. Their focus on leveraging technology to drive business efficiency makes them a key player in the IT services industry.
How to land this job
Position your resume to highlight your supervisory experience in hardware operations, emphasizing your ability to direct teams, assign tasks, and maintain schedules in line with Astreya's expectations.
Focus on detailing your hands-on hardware troubleshooting skills, knowledge of PC hardware installation, configuration, repair, and maintenance, as these are central to the role.
Apply through multiple channels including Astreya's corporate career site and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current Astreya employees in the hardware support or IT operations divisions on LinkedIn; use ice breakers like commenting on recent company projects, asking about team culture, or inquiring about key challenges in hardware support at Astreya.
Optimize your resume for ATS by incorporating keywords from the job description such as 'hardware troubleshooting,' 'PC performance monitoring,' 'technical documentation,' 'end user training,' and 'capacity planning' to ensure it passes automated screenings.
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