Job summary
Job post source
This job is directly from PALFINGER AG
Job overview
The Service Manager role at PALFINGER AG in New Iberia, LA involves managing service operations to ensure efficiency and compliance, impacting the company's service quality and customer satisfaction.
Responsibilities and impact
The Service Manager will coordinate and execute service jobs, monitor job costing and KPIs, support sales with quotations and customer relations, provide technical support, conduct employee evaluations, report financial progress, collaborate on spares and service quotations, and develop improvement ideas.
Compensation and benefits
The position offers competitive compensation, 401(k) with company match, medical, dental, vision, life and disability insurance, paid holidays and vacation, and opportunities for continuous learning and career growth.
Experience and skills
Candidates must have a high school diploma or GED, 5 years of marine equipment industry experience including 5 years in leadership, fluency in English, a clean driving record, proficiency in Microsoft Office and inventory/job tracking systems, and strong business and customer focus skills.
Career development
The job offers opportunities for continuous learning and career growth within the company.
Work environment and culture
PALFINGER AG values customer focus, teamwork, and discretion in handling confidential information, fostering a professional and supportive work environment.
Company information
PALFINGER AG is a company involved in marine equipment, emphasizing service excellence and operational efficiency.
Job location and travel
The job is located in New Iberia, Louisiana, with no specific mention of remote work or travel requirements.
Application process
Applicants are encouraged to contact PALFINGER AG directly with any questions; the company does not use external recruiting agencies for this position.
Unique job features
The role includes unique responsibilities such as managing service operations with a focus on compliance, financial reporting, and cross-location collaboration, distinguishing it from similar positions.
Company overview
PALFINGER AG is a global leader in innovative lifting solutions for use on commercial vehicles and in the maritime field. The company generates revenue through the design, manufacturing, and distribution of hydraulic lifting, loading, and handling systems, including cranes, aerial work platforms, and forklifts. Founded in 1932 in Austria, PALFINGER has a rich history of innovation and expansion, growing from a small workshop into a multinational corporation with a strong focus on sustainability and technological advancement.
How to land this job
Position your resume to highlight your leadership experience within the marine equipment industry, emphasizing your ability to manage service operations efficiently while maintaining compliance with HSEQ standards.
Focus on showcasing your skills in job costing, manpower utilization, KPI monitoring, and your experience supporting sales and customer relations, as these align closely with the job responsibilities.
Apply through multiple platforms including PALFINGER AG's official corporate careers page and LinkedIn to maximize your visibility and chances of being noticed for the Service Manager role.
Connect with current employees in PALFINGER AG’s service or marine equipment divisions on LinkedIn; when reaching out, use ice breakers such as commenting on recent company projects or asking about their experience managing service teams at PALFINGER.
Optimize your resume for ATS by incorporating keywords from the job description such as 'service management,' 'marine equipment,' 'job costing,' 'KPI monitoring,' 'customer support,' and 'HSEQ compliance' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.