E-Solutions

Application Support Specialist (Windows)

ISELIN, NJPosted 20 days ago

Job summary

  • Job post source

    This job is directly from E-Solutions

  • Job overview

    The Application Support Specialist (Windows) role at E-Solutions involves supporting production applications in a Microsoft Windows enterprise environment, ensuring business-critical banking applications run smoothly.

  • Responsibilities and impact

    The specialist will support proprietary and vendor-based applications, manage incident, problem, and change processes per ITIL, support web servers like IIS and Apache Tomcat, handle networking services, perform scripting and SQL queries, document technical processes, manage release deployments, collaborate with development and support teams, and provide cross-training.

  • Experience and skills

    Requires strong experience with Windows Server environments, ITIL framework, web server support, networking basics, PowerShell scripting, SQL queries, and release management; banking system knowledge, monitoring tools like Dynatrace, and Linux scripting are preferred.

  • Job location and travel

    The position is located in Iselin, NJ with a hybrid work model requiring 3 days onsite.

  • Unique job features

    The role includes weekend release work and on-call support on a rotating basis, emphasizing minimal service disruption during technical changes.

Company overview

E-Solutions is a global IT services and consulting company specializing in providing innovative technology solutions to businesses across various industries. They generate revenue through a mix of IT consulting, software development, and managed services, helping clients optimize their technology infrastructure and improve operational efficiency. Founded in 2003, E-Solutions has grown significantly, establishing a strong presence in North America, Europe, and Asia. The company is known for its commitment to customer satisfaction and its ability to deliver customized solutions that meet the unique needs of each client.

How to land this job

  • Position your resume to highlight your expertise in supporting enterprise Microsoft Windows environments, especially Windows Server 2019 and 2022, focusing on production application support.

  • Emphasize familiarity with proprietary and vendor-based banking applications, .NET and Java technologies, and your understanding of ITIL processes like Incident, Problem, and Change management.

  • Showcase your experience with web servers such as IIS and Apache Tomcat, along with networking fundamentals including Active Directory, DHCP, DNS, and TCP/IP.

  • Include your scripting skills in PowerShell and SQL querying, as well as your ability to document technical processes using tools like Confluence and SharePoint.

  • Apply through multiple channels including E-Solutions' corporate careers page and LinkedIn to maximize your application visibility.

  • Connect on LinkedIn with professionals in E-Solutions' application support or IT operations teams; ice breakers could be asking about recent application deployments or their experiences with release management practices.

  • Optimize your resume for ATS by incorporating keywords like 'Windows Server 2019', 'ITIL', 'PowerShell scripting', 'Release Management', and 'application support'; Jennie Johnson's Power Apply feature can automate these tailored applications and networking efforts, allowing you to focus more on preparing for interviews.

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