Tampa General Hospital

Unit Customer Service Rep

CRYSTAL RIVER, FLPosted 21 days ago

Job summary

  • Job post source

    This job is directly from Tampa General Hospital

  • Job overview

    The Unit Customer Service Rep at Tampa General Hospital facilitates nursing unit operations through clerical duties, ensuring smooth patient registration and record maintenance.

  • Responsibilities and impact

    The role involves transcribing medical orders, maintaining medical records, communicating effectively, and assisting in safe and efficient unit operations, including patient registration for outpatient procedures and admissions.

  • Compensation and benefits

    The position offers a minimum salary of $15.07 per hour and is a full-time, on-site evening shift role; no additional benefits are specified.

  • Experience and skills

    Requires a high school diploma or GED, Basic Life Support (BLS) certification from the American Red Cross or American Heart Association, and relevant license or registration issued by Florida or a Compact State.

  • Work environment and culture

    The job is based on-site at Tampa General Hospital's Crystal River location, emphasizing a healthcare environment focused on patient care and unit efficiency.

  • Company information

    Tampa General Hospital is a healthcare organization with a dedicated nursing unit at its Crystal River location, providing medical services and patient care.

  • Job location and travel

    The position is located at Tampa General Hospital in Crystal River, Florida, and requires on-site work during evening shifts.

Company overview

Tampa General Hospital is a leading not-for-profit academic medical center located in Tampa, Florida. It provides comprehensive healthcare services, including specialized care in areas such as cardiology, orthopedics, and transplant surgery. The hospital generates revenue through patient services, research grants, and partnerships with academic institutions. Established in 1927, it has grown to become one of the largest hospitals in Florida, renowned for its commitment to medical research, education, and community health initiatives.

How to land this job

  • Tailor your resume to highlight clerical skills, accuracy in medical records management, and experience in patient registration, emphasizing your ability to support nursing unit efficiency.

  • Focus on showcasing communication skills, familiarity with medical transcription, and any certifications like BLS to align with the job's safety and procedural requirements.

  • Apply through multiple channels including Tampa General Hospital's corporate career site, LinkedIn, and healthcare job boards to maximize your application reach.

  • Connect on LinkedIn with current employees in the Nursing or Administrative divisions at Tampa General Hospital Crystal River, using ice breakers like asking about their experience working evening shifts or how they manage patient flow during busy hours.

  • Optimize your resume for ATS by including keywords such as 'medical records,' 'patient registration,' 'clerical duties,' 'BLS certification,' and 'nursing unit support' to ensure your resume passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, find multiple application portals, and identify relevant LinkedIn contacts, saving time and increasing your chances for the Unit Customer Service Rep role.

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